The products are decent a bit more pricer then screwfix, tea is free which is always a bonus. However, Toolstation policy is to price match screwfix, workers at Toolstation rarely tell customers due to the hassle of ringing head office. And usually make up a excuse when asked to price match! Workers don't seem to have a clue what they are doing, they don't know what products they are selling or what they are used for. Recently I asked a worker to give me bolts and a drill bit to fit the bolts however he has given me a size too small, wasting a full day on the job! Toolstation management really need to employ people from the trade and train staff on what products they sell and how they are used... The customer service could do with a brushing up!