I ordered and paid for a lawnmower and strimmer on Thursday 4th July. Told it would be ready for collection on the friday. Went in the afternoon to pick it up to be told it was not yet in try Saturday. got phone call Saturday to say it still was not in. I rang central office on Tuesday who said it had been delivered to my local tool station the day before. I went down to collect it on the Tuesday. Took it home to find the strimmer was damaged. Rang central office again and they arranged to have it picked up on Thursday morning 11th July. I have not heard from tool station since and still have not got a lawnmower after paying in FULL 12 days ago.