Arrived at bridgwater 15/11/19 10.00 am… Arrived at bridgwater 15/11/19 10.00 am branch today and could not find what I required in book asked supervisor on counter to look for me she handed me the same book ,I said that's the same book as over there so I looked at original book again ,I then still could not find it asked could you look on your screen she said she couldn't I then asked if she could check or call office she said she's not allowed to go to the office I then left and now writhing this .I have never been so humiliated in my life and am a regular customer and have been for maybe 20 years and was in whitladies rd clifton on there opening day of there 1st branch. Anyway rant over