I had a problem with a motor mower after using only 5 or six times. It had to go to the manufacturer for repair. I was told it needed a new carburettor. Two weeks later I was told they couldn’t get the part. I was offered a replacement mower two weeks later I was told they didn’t have this model in stock and as this had been going on for a while I could have a refund. After being told 4 times now that the money would be refunded to my account within 3 to 4 days and the last time I was told the money had actually left there account. So here I am two months down the road no mower no refund. Toolstation you are doing yourself no favours.