Ordered two bulk bags of top soil and was given a delivery date. When soil failed to arrive by lunch time on date in question, I called to enquire when it would be delivered. I was assured that it was on the lorry and would be delivered that afternoon. It wasn’t. I called back the following day and was told it wasn’t in stock the previous day, but it would be delivered by 11am this day. I wasn’t. Two days loss of earnings and the inconvenience of waiting around. Unfortunately I can’t claim this back from Travis Perkins but I can never shop there again.
5 years ago
Travis Perkins Plc has a
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