They are a scam. Stay away. I joined and they urged me to pay premium membership to get ease of mind for cancellations and better luck with sitters. When I relied on them to get a sitter who cancelled on the day of my trip, I had to find a super last minute and expensive sitter to cover my 4 animals at home. Then they started all sorts of nasty insurance tactics to not pay. I am still fighting after a month. Stay away folks. Worst support ever.
2 years ago
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