Trusted Housesitters is an ABSOLUTE nightmare. BEWARE!! I had one sitter ruin my house because she didn't take my dogs outside. I even paid for my dog walker to come daily to help. I received a call from my dog walker that my house was covered in urine and feces. The sitter then called to tell me she had to cancel the sit -- I was out of the country at this time, and I had no way to get back. When I had to cancel my trip, at exorbitant expense to return early only to find that she had left my home without cleaning up any of the excrement. The original 1936 wood floors in my home were permanently ruined. I filed an insurance claim TWO YEARS AGO -- and even though it was accepted -- they still have NOT paid it out! I have followed up in writing (repeatedly), on the phone (repeatedly), and via their chat (repeatedly) for TWO YEARS, and I'm met with continual silence or agents who can't help and zero follow up from the company. This is now legally actionable as a bad faith insurance action.... BUT WAIT -- that's not even the worst part -- Fast forward -- I thought that would be a rare exception to hire a "trusted housekeeper" who would be so neglectful. Boy was I wrong. Shame on me...... I needed someone to watch my home and the endangered parrot I was fostering for a local rescue organization for only 36 hours. Not even two whole days. One the first evening, I get a phone call from the sitter that she "just found the parrot dead". The parrot didn't have any health problems, but birds can hide things. SHe just had "no idea what could possibly have happened". I asked her to facetime me -- there as blood on the cage. I knew she was lying. Because the bird is endangered, we did a necropsy. The bird had two punctured lungs, and a punctured spleen, had bite marks consistent with canine on both sides of its body. The bird died by asphyxiating on its own blood, in pain and scared. She continued to lie and lie and lie. Did she bring a dog into the house?? Why wouldn't she tell me the truth?? No response. She went so far as to say someone must have broken into my home, brought in a random dog, took nothing, broke nothing, but killed the bird and then left. "Are you telling me that you think my house was burglarized while you were staying there? Do you realize I will now have to get the police involved -- and do you realize that they will need to question you on the details??" The vet concluded that the bird was killed outside of the cage and then systematically placed to make it appear as if it had died of natural causes. I contacted Trusted Housesitters. I gave them the police report and also the necropsy report. They refused to take off her profile from the site because "she couldn't be reached for questioning". They let her continue to sit for multiple other people with direct knowledge and evidence of violation of their policie, the law and also many ethical considerations. They didn't remove her for well over a year after I threatened legal action against the site. THEY HAD DIRECT KNOWLEDGE OF VIOLATIONS AND ANIMAL DEATHS AND CONTINUED TO ALLOW HER TO SIT FOR OTHERS. Had those peoples' animals been harmed or injured, Trusted Housesitters would have also been responsible. SHAME ON YOU TRUSTED HOUSESITTERS. You have no safety standards and yet you willingly take money from your subscribers. You owe those who pay you and the community at large to have basic ethical business practices. Either through sheer incompetence or intentional neglect, you are failing the entire platform.