The sitter abandoned an 18 day sit on day 7 whilst we were overseas on holiday. We have 2 dogs and a cat and would have had to cut our holiday short and fly home. Fortunately a friend agreed to step in at short notice. The sitters pretext for going was ludicrous and she was allowed to game the system and leave a poor and highly inaccurate review of us without us being able to leave a review of her behaviour. On examination it turned out that she had abandoned two sits in 2023 making us the third. The company failed to say that they would take action to remove the sitter from their register thus leaving it open for the sitter to continue to let down clients and endanger pets. Do not use this company!