The customer service is pitiful. I have an XBoxOne and have had connectivity issues with JustDance Unlimited so many times. I go through the same song and dance with customer service via email as the only way to connect with them is through their website. Then "tech support" will send you a cut and paste of what they think the issue is without even reading what I sent. It is an endless waste of time with a customer support staff that really takes no pride in its work.
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