Ubisoft Reviews

Name: Ubisoft
Rating: 1.10

1.1 Rating 414 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 414 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I have to be honest about Ubisoft, their video games have really good games but their customer support is lacking and unprofessional. They're not able help to me change my birth date due to them accusing me of fraudulent activity and account sharing when it was given to me by my father who and he doesn't care about gaming and online in general. If there's improvement give us the option to actually change our birth date and not just the emails. If this keeps up i will no longer buy games from Ubisoft due to their unprofessionalism. I have been playing ubisoft games since late 2000s and up to this year”

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Posted 1 week ago

“their severs are trash this will be my last day playin any ubisoft games garbage”

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Posted 2 weeks ago

“literally sucks, any time i try to log in more than like once it blocks my account, and doesn't let me log in "until later" frick you ubisoft”

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Posted 2 weeks ago

“they have no good customer service. also you can’t play a single game that’s rated M as in MATURE as a mature adult because they can com ban you for saying one bad word even tho they have characters in the story lines that say the same. they also soundly answer my calls or emails”

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Posted 2 weeks ago

“fix yall games how do you ban someone for your technical difficulties be for real your servers are trash”

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Posted 3 weeks ago

“Do not buy any of they're online game, servers are so trash you can't even play a proper game. It's an issue knowned and they're not even trying to fix it”

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Posted 1 month ago

“When I tried to create an account, it didn't recognise my email, even though I wrote it completely correct. After that there was problem with my username, which had no offensive words, yet still it found something (username: markcihlicka). And now I have to wait 20-60 minutes. I just bought their game and wanted to play with my friend. I guess not today.”

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Posted 1 month ago

“Thanks to your ridiculous 2 step verification system i can't login now because you wanna act like you're Google. Worthless”

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Posted 1 month ago

“Love how when im trying to load into a game on my next gen console it takes 4-5 business days you guys need to get over yourselfs and fix everything you guys have made maybe if you guys actually listen to the community your games would be fun and enjoyable and you wouldn’t have terrible company ratings. DO BETTER”

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Posted 1 month ago

“If there was a prize for being THE WORST account setup process. Ubisoft would win it. They are the f*cking worst. It’s impossible for me to set up an account for my kid. Omfg.”

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Posted 2 months ago

“Ubisoft love the game but like where the acogs at?”

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Posted 2 months ago

“Ybisoft keeps on ruining their games just by pushing horrendous updates. Ubisoft has a history of not listening to their fan base yet we are the reason Ubisoft is still in business. They constantly ignore the community and somehow don’t address or fix any of the problems they have. For example, rainbow six siege has thousands of cheaters in the game yet Ubisoft seems to do nothing. Do not support this company and do not buy their games.”

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Posted 2 months ago

“If I could give less than one star I would, it’s ridiculous and absolutely pathetic you make customers create a account after buying your game and proceed to not allow them to access said account after creating it. Gaming has become embarrassing and you all are a major cause of it.”

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Posted 2 months ago

“They've ruined r6, they don't do anything about cheaters and remove anything good”

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Posted 2 months ago

“Rainbow 6 Siege match making is terrible. I get put into game with professional gamers... fix your game for the love of god please”

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Posted 2 months ago

“These developers are dumb when it comes to controller schematics do better”

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Posted 2 months ago

“I purchased Far Cry 4, but the game did not run due to an authentication error. Ubisoft customer support was unable to resolve the issue and also refused to issue a refund.”

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Posted 2 months ago

“If i could give a 0 I would. I have been playing their games for years. I lost access to the email that was attached to my account. All i asked was that they change the email address. They then sent me in an infinite loop of web help pages and emails for 8 Months! Honestly I am even going to submit a complaint to the Better Business Beuro. 0/10 avoid at all cost.”

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Posted 2 months ago

“My account was hacked even though I had 2FA. No one from support helped me, even though I gave them all the evidence that the account was mine.”

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Posted 2 months ago

“There website and games are terrible, my password keeps getting reset without me even resetting it. There games are low quality and they dont spend any time on the actual games just the graphics and yet they still look as if you're playing a 2014 games”

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Posted 2 months ago

Ubisoft is rated 1.1 based on 414 reviews