Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 383 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 383 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“picke jedan kroz jedan”

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Posted 3 days ago

“One of the worst encounters with support. I have an issue with Watch Dogs 2, basically there is ongoing issue from their part where they updated either Ubisoft connect or the EAC and its clashing with the game. It doesn't affect everyone but the people who does are completely unable to even start the game. So I contacted them for any help, mind that I found out about that issue later. Encounter with them was that replays from the support team were in spawn of weeks where they were asking me for the same files to send them over and over ( DxDiag, msinfo32 ), I had way more useful advisees from AI programs rather then from the support team. When they asked me for the same files for the 3rd time I lost it and ask them, if they have any info about updates on UC or EAC because that's the cause of the issue and that it's useless to ask me for the same things over and over. Response was, that the game doesn't have any support and I have to deal with it.. Like wtf is this kind of support ?”

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Posted 1 week ago

“I just paid $24 for a game I can't play because Ubisoft won't let me create an account! I tried everything and it says my birth date is invalid. I tried reaching out to tech support and you have to LOG IN TO YOUR ACCOUNT to get assistance...I can't CREATE an account to log into...so now, this review is the only way I can think of to make contact with them to fix the issue...I just want to play my game! Ubisoft, if your reading this please respond to me”

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Posted 1 week ago

“the most unusable piece of s h i t. I verf came accross”

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Posted 1 week ago

“Slow game download speed.”

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Posted 1 week ago

“Renown and credits were removed from my account, emailed them and they started ignoring my responses”

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Posted 2 weeks ago

“buggy games”

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Posted 2 weeks ago

“Horrible, kills games, doesn't care about the players.”

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Posted 2 weeks ago

“Worst desktop app ever. Friendly advice, hire new developers”

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Posted 2 weeks ago

“I NO LOVE ANYMORE.”

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Posted 3 weeks ago

“Lost my account and Ubisofts customer service refused to help recover it so I lost everything I had in siege.”

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Posted 3 weeks ago

“Terrible company with a lazy customer support team. The email linked to my account is my old school email. I have called them (my school) numerous times, and they cannot reactivate my old email. Therefore, I cannot 2-step verify my account to purchase items in the R6 marketplace. I need to somehow link my new email or any email I have access to to my Ubisoft account. I also cannot input a phone number because I need to verify my email first. Their response was in short, "that's unfortunate, but there is nothing we can d.o"”

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Posted 3 weeks ago

“Ubisoft support doesn’t help tried resetting my account password but Ubisoft won’t send me the email the email for the account is correct but it won’t send it to me”

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Posted 3 weeks ago

“Don’t use Ubisoft, it’s a lousy company. Had my account hacked, then proceeded to contact Ubisoft. Went in circles trying to get my account back then got my case closed because the protection of the person who hacked my account is more important than the person who’s actively trying to get there account back, thanks Ubisoft for absolutely nothing.”

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Posted 3 weeks ago

“Banned from cheating on siege while the game was never installed or played on my account before. Zero explanation why I have a permanent ban before even starting the game for the first time. Never cheated in my life. So wrong on so many levels. Worst support team ever. Don’t give Ubisoft your money.”

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Posted 4 weeks ago

“Account gets hacked, hacker changed email and password. I reach out to ubisoft support explaining the situation providing previous receipts of purchases, locations from which they were made previous usernames and passwords. Ubisoft ask me to verify account ownership via link they sent to the email associated with the account (aka the hackers email) I told them I couldnt access it as it wasnt my email since my account got stolen, than I get a warning from Ubisoft the my email was unproductive and if I keep email them my support ticket will be closed.”

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Posted 4 weeks ago

“I absolutely hate your new siege x you can’t see anything because of how dark it is and everybody feels the same way I do so you better change it back”

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Posted 1 month ago

“On rainbow six siege the matchmaking is terrible. How are we in rank plat and versing champions? How are new ranks suppose to level up when their versing a player who has been able to make it to champ, just doesn’t make sense. Bring back the can’t play rank unless within the same elo.”

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Posted 1 month ago

“They are the absolute worst company. I’m deleting my account with them just due to the customer service. Someone from Russia hacked my account and the email there isn’t mine. However after reaching out they asked me to provide evidence it was mine and they’d close my case because they didn’t find any. When I asked them to clarify what I should provide because I have a lot of accounts linked to it. They told me if I ask again I’ll be given a second warning and they will no longer help me? Threatened due to asking questions is wild. I will never participate again with anything related to them”

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Posted 1 month ago

“It’s like the company doesn’t play there own games.”

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Posted 1 month ago

Ubisoft is rated 1.1 based on 383 reviews