Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 405 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 405 reviews

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Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If there was a prize for being THE WORST account setup process. Ubisoft would win it. They are the f*cking worst. It’s impossible for me to set up an account for my kid. Omfg.”

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Posted 3 days ago

“Ubisoft love the game but like where the acogs at?”

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Posted 1 week ago

“Ybisoft keeps on ruining their games just by pushing horrendous updates. Ubisoft has a history of not listening to their fan base yet we are the reason Ubisoft is still in business. They constantly ignore the community and somehow don’t address or fix any of the problems they have. For example, rainbow six siege has thousands of cheaters in the game yet Ubisoft seems to do nothing. Do not support this company and do not buy their games.”

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Posted 1 week ago

“If I could give less than one star I would, it’s ridiculous and absolutely pathetic you make customers create a account after buying your game and proceed to not allow them to access said account after creating it. Gaming has become embarrassing and you all are a major cause of it.”

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Posted 1 week ago

“They've ruined r6, they don't do anything about cheaters and remove anything good”

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Posted 2 weeks ago

“Rainbow 6 Siege match making is terrible. I get put into game with professional gamers... fix your game for the love of god please”

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Posted 2 weeks ago

“These developers are dumb when it comes to controller schematics do better”

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Posted 3 weeks ago

“I purchased Far Cry 4, but the game did not run due to an authentication error. Ubisoft customer support was unable to resolve the issue and also refused to issue a refund.”

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Posted 3 weeks ago

“If i could give a 0 I would. I have been playing their games for years. I lost access to the email that was attached to my account. All i asked was that they change the email address. They then sent me in an infinite loop of web help pages and emails for 8 Months! Honestly I am even going to submit a complaint to the Better Business Beuro. 0/10 avoid at all cost.”

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Posted 4 weeks ago

“My account was hacked even though I had 2FA. No one from support helped me, even though I gave them all the evidence that the account was mine.”

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Posted 1 month ago

“There website and games are terrible, my password keeps getting reset without me even resetting it. There games are low quality and they dont spend any time on the actual games just the graphics and yet they still look as if you're playing a 2014 games”

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Posted 1 month ago

“A more thorough examination of the business might have shown some problems and offered insightful information. Nonetheless, MADACOVI.CO reacted to my grievance with sincere care. Their staff showed their dedication to customer service by acting quickly to address the problem, and I was happy to receive my reimbursement last week.”

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Posted 1 month ago

“They slammed there gamers for being sensitive over game quality, even tho for the past 15 years they haven't released a full finished game it's always update here and patch for that. Whole time they seem to justify 60-70$ price points. Ridiculous company”

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Posted 1 month ago

“Trading deaths in r6 is getting out of hand”

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Posted 1 month ago

“Spent 32 dollars on a game, that’s originally $110!!!! It told me nothing about how many GB the game would be to download, I thought it would be a max of 60GB or something, nope! 100GB. Absolutely insane, I have never seen a game be so many GB, You lot just take no accountability.”

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Posted 1 month ago

“Brutal but”

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Posted 1 month ago

“One of the worst customer service I have seen so far.”

Ubisoft 1 star review on 2nd August 2025

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Posted 1 month ago

“They threaten to sue their own team members over an excited not so serious comment how much do you think they really care about us?”

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Posted 1 month ago

“I’ve been dealing with an unresolved technical issue for over a month now after opening a support ticket with Ubisoft. Despite following all instructions and patiently waiting, I still haven’t received any real help or solution. Because of this issue, I can’t play the game I paid for and can’t buy or access the new DLC, which is incredibly frustrating. What’s worse is the complete lack of transparency or urgency from Ubisoft. No meaningful updates. No clear timeline. Just silence. At this point, I’m seriously questioning whether Ubisoft has the ability—or even the willingness—to fix the problem. It feels like my money is gone and my issue is being ignored. This is unacceptable for a major gaming company and a terrible way to treat paying customers. Unless this gets resolved very soon, I will not be buying any future Ubisoft titles, and I will make sure others know what kind of support they can expect if something goes wrong. Absolutely disappointed”

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Posted 1 month ago

“terrible anti cheat, doesn't care for consumers.”

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Posted 1 month ago

Ubisoft is rated 1.1 based on 405 reviews