Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 460 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 460 reviews

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Delivery Methods	Courier
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Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Money hungry company that has absolutely next to no customer support. They could care less about you, they just want your money through microtransactions. Will never buy another ubisoft game. Locked out of my account of 11 years because my email associates with the account, provider closed down services (verizon) and ubisoft has no way of talking to a real person. Calling the headquarters in montreal they will tell you “ I can direct you to the help section on ubisoft.com” spent hundreds of dollars maybe thousands on ubisoft games and transactions over the years, and Im not good enough to talk to a real person. What a joke of a company”

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Posted 4 months ago

“I think it is incredibly stupid as well as unreasonable that I cannot access DLC that I have paid a decent amount of money for, in New Game + in Avatar Frontiers of Pandora. What a dumb decision. Other game studios can make it work, but not Ubisoft?”

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Posted 5 months ago

“Ubi is a joke can’t add my phone number for 2fa can’t add my authentication app for 2fa and I’m almost out of recovery codes my account is almost 10 years old with a lot of money put into multiple games and it’s so stupid that my phone number some how violates something with ubi and it’s really sad this company is that bad please fix this or go out of business this is bs”

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Posted 5 months ago

“Errors launching the game from steam every time I want to play. Thought maybe since steam added achievements we might have been able to launch through steam rather than connect since the issues are only on connect's side but nope, still connect ruining customer experience.”

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Posted 5 months ago

“My account got hacked, and it only took 2 days, just to get it back. Well done, Ubisoft! -REDRAGON123132”

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Posted 5 months ago

“Honestly the assassin's creed games especially ac Odyssey and Valhalla including alpha animal challenges was not enjoyable at all especially since they allies respawn and yours stay knocked out if you have any. That is one of several unnecessary and infuriating aspects of the assassin's creed games”

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Posted 5 months ago

“If I have to be honest about Ubisoft, their video games have really good games but their customer support is lacking and unprofessional. They're not able help to me change my birth date due to them accusing me of fraudulent activity and account sharing when it was given to me by my father who and he doesn't care about gaming and online in general. If there's improvement give us the option to actually change our birth date and not just the emails. If this keeps up i will no longer buy games from Ubisoft due to their unprofessionalism. I have been playing ubisoft games since late 2000s and up to this year”

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Posted 6 months ago

“their severs are trash this will be my last day playin any ubisoft games garbage”

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Posted 6 months ago

“literally sucks, any time i try to log in more than like once it blocks my account, and doesn't let me log in "until later" frick you ubisoft”

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Posted 6 months ago

“they have no good customer service. also you can’t play a single game that’s rated M as in MATURE as a mature adult because they can com ban you for saying one bad word even tho they have characters in the story lines that say the same. they also soundly answer my calls or emails”

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Posted 6 months ago

“fix yall games how do you ban someone for your technical difficulties be for real your servers are trash”

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Posted 6 months ago

“Do not buy any of they're online game, servers are so trash you can't even play a proper game. It's an issue knowned and they're not even trying to fix it”

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Posted 7 months ago

“When I tried to create an account, it didn't recognise my email, even though I wrote it completely correct. After that there was problem with my username, which had no offensive words, yet still it found something (username: markcihlicka). And now I have to wait 20-60 minutes. I just bought their game and wanted to play with my friend. I guess not today.”

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Posted 7 months ago

“Thanks to your ridiculous 2 step verification system i can't login now because you wanna act like you're Google. Worthless”

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Posted 7 months ago

“Love how when im trying to load into a game on my next gen console it takes 4-5 business days you guys need to get over yourselfs and fix everything you guys have made maybe if you guys actually listen to the community your games would be fun and enjoyable and you wouldn’t have terrible company ratings. DO BETTER”

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Posted 7 months ago

“If there was a prize for being THE WORST account setup process. Ubisoft would win it. They are the f*cking worst. It’s impossible for me to set up an account for my kid. Omfg.”

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Posted 8 months ago

“Ubisoft love the game but like where the acogs at?”

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Posted 8 months ago

“Ybisoft keeps on ruining their games just by pushing horrendous updates. Ubisoft has a history of not listening to their fan base yet we are the reason Ubisoft is still in business. They constantly ignore the community and somehow don’t address or fix any of the problems they have. For example, rainbow six siege has thousands of cheaters in the game yet Ubisoft seems to do nothing. Do not support this company and do not buy their games.”

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Posted 8 months ago

“If I could give less than one star I would, it’s ridiculous and absolutely pathetic you make customers create a account after buying your game and proceed to not allow them to access said account after creating it. Gaming has become embarrassing and you all are a major cause of it.”

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Posted 8 months ago

“They've ruined r6, they don't do anything about cheaters and remove anything good”

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Posted 8 months ago

Ubisoft is rated 1.1 based on 460 reviews