Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 399 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 399 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely terrible support service. I find it difficult to even place 'support' in their title. They do not listen to the customer. They clearly cut and paste most of their responses as their 'solutions' do not match the actual issue. I lost out on money due to the above issues. I should have known from prior experiences that they would not help 8n any way. Ubisoft 'support' is the reason I cancelled my annual subscription to Ubisoft plus. They are a joke.”

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Posted 3 months ago

“Their customer service is awful! My son was trying to change the email on his account and they locked him out of it. We tried to contact their customer service numerous times...they only allow you to contact them through a form, no phone number to call and actually get help...we continue to get automated emails in return that are no help and they close the case causing us to go through the whole process again. The worst customer service I've ever experienced. Do not let your kids do anything with this company!”

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Posted 3 months ago

“hope there is 1 star button”

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Posted 3 months ago

“Would love to give a zero. Horrible customer service”

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Posted 3 months ago

“SO HOW THE HELL AM I SUPPOSE TO PLAY, WHEN THE DAMN SERVERS WON’T EVEN LET ME SIGN UP?!?”

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Posted 4 months ago

“Ubisoft cares much more about banning a player for disconnecting from a match in r6 then to fix the servers and make them playable, can’t stand being banned over server issues”

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Posted 4 months ago

“dont buy games from ubisoft, not until they fix their damned servers”

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Posted 4 months ago

“Ubisoft stole my money by giving me a perm ban for no reason this affected me financially as i have spent a fortune on a game and i am really not satisfied with this experience because they also take ages to reply to emails.”

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Posted 4 months ago

“Ubisoft fix your damn game, no matter what I do I get this error, every time I'm trying to play, do something”

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Posted 4 months ago

“If we can't own our games why buy from Ubisoft?”

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Posted 4 months ago

“Worst servers I have ever seen hope you go bankrupt. Get a real job, sitting around doing nothings not a job.”

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Posted 4 months ago

“Literally a bunch of inbreds running this. Like the dude helping me was named ubi- melatonin...... wtf is that. This is a joke”

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Posted 4 months ago

“It’s so bad. I got disconnected out of the game because I had to do something and when i come back, I can’t reconnect back. I restarted my game and my console to make sure that it wasn’t my fault. But I still couldn’t. When the game ended I got suspended immediately though. How is that fair? How is that my fault? Ubisoft, fix the game. Terrible service.”

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Posted 4 months ago

“Bad team, went 20 kills one game and lost. dropped three ranks after one loss. thought it was fun but overall, I’m just disappointed in the corrupt game system. the reputation system is also very frustrating.”

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Posted 4 months ago

“Terrible company, worst costumer service”

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Posted 4 months ago

“I love ubisoft games”

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Posted 5 months ago

“Customer service is useless, all they do is tell you the exact same things that the support articles say. I felt like I was talking to a brick wall. Complete waste of time.”

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Posted 5 months ago

“Worst subscription I've ever had! Never use them again!!”

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Posted 5 months ago

“worst company. Ever.”

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Posted 5 months ago

“genuinely nothing more annoying than the game freezing kicking you out a ranked game and then receiving a 60 min ban for something that’s entirely not your fault. i got kicked out on match point, we won and i got my 60 min ban and i can’t play with my friends for an hour now. Thanks ubisoft awesome”

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Posted 5 months ago

Ubisoft is rated 1.1 based on 399 reviews