Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 357 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 357 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“FUk U!!!! Woke Pieces o Sheet! Used to make a good games.”

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Posted 8 months ago

“lost my account. provided requested proof. still wont recover it”

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Posted 8 months ago

“I can't access my profile due to forgotten password - I don't even receive an email about it.”

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Posted 8 months ago

“Ubisoft connect is quite possibly the worst example of a game store/DRM. It breaks itself regularly and makes me lose access to games I own or have access to through a subscription. Games I bought through steam almost never launch successfully through Ubisoft connect despite countless reinstalls and times trying to work with Ubisoft support, which has never even attempted to solve a single issue for me.”

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Posted 8 months ago

“Terribly system, terrible account management. I should not have to submit a support ticket to unlink a decade old account which keeps me from playing a game I payed $70 for”

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Posted 8 months ago

“File a ticket for account issue no response, some reddit user said they file a ticket even after 8 months or year they didn't receive any response”

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Posted 8 months ago

“Ubisoft’s apps all suck, nothing works correctly. It’s so complicated to even try and link accounts. I’ve been trying for over an hour to link my steam and ps5 accounts for a game but the servers are so bad that the game can’t even open up a browser to let me login.”

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Posted 8 months ago

“The worst game company ever, trials fusion the big example of why they are trash”

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Posted 8 months ago

“Really sad update on my ticket to #ubisoft @UbisoftSupport 25th July - I purchased Ubisoft+ subscription 8th August - subscription stops working on my Xbox Ticket raised on 8th August 21532857 8th - 18th August - investigation in progress 18th August - I'm told issue is still under investigation and will be fixed soon. But they refused a refund despite issue being open for over 10 days. My subscription ends on 25th August. Really poor customer support and application. Difficult to get support for a service which is charged at £14.99 Date of experience: 18 August”

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Posted 8 months ago

“Not sure how to give it a .25 star but if I could it would be less. How are they going to be a triple A company and cancel their support team? I am shocked and clueless. DO NOT and I mean DO NOT buy anything from this company because if you get locked out of your account, like I did, there will be no one to help you and you wasted your money.”

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Posted 8 months ago

“Bro I can’t even buy things in their stupid ass launcher”

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Posted 8 months ago

“customer service is horrible, alot of cheaters in games and they dont do anything.”

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Posted 8 months ago

“ubisoft, sony, playstation, whatever they want to call themselves is garbage. server, logins, browsers, pretty much everything about them doesn't work properly and never has. Youd think after all the years and millions of dollars they would fix their problems. If you want to play any of their games expect to wait days and sometimes weeks. Connecting accounts or upgrading consoles? Youd be better off making a new account and buying the game again if you want to play it right away. Huge waste of time and money”

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Posted 8 months ago

“so many problems I could sit and talk about, they claim to be QUADRUPLE A DEVELOPERS LMFAO. Scam operations and illegal forex brokers have better customer support/development. dont waste your time with this dogshit.”

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Posted 8 months ago

“They have the worst anti cheat force out of any game platform. Their devs should find new jobs. Worst experience with their games. Zero stars”

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Posted 8 months ago

“Rainbow six seige. Worst game ever doc takes five hits to kill with a shield and two mags when he is downed will not ever trust Ubisoft to do something good. Just put the fries in the bag.”

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Posted 9 months ago

“I just wanted to play RockSmith, and the Ubisoft login and terms of service made me lose interest pretty much immediately, so I went straight to YouTube. Ubisoft reminds me of one of those companies that ends up sitting on a pile of ashes, the namesake of this song that has zero views but is nice. Check it out! https://youtu.be/ats2aGu97uo?si=PIGMHeSEOoZh899W”

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Posted 9 months ago

“terrible to use”

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Posted 9 months ago

“The fact that epic games runs 20x times better than Ubisoft makes it a joke. Ubisoft always crashes and you can see why the ratings for this service are a 1 star because of how bad the servers are. Tuesday, July 30th 2024 at 8:30pm- to who knows when it will be back up. This gaming service is absolutely horrible”

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Posted 9 months ago

“Can’t log in because “no internet” even tho my internet is on and fine, can’t add friends, can’t sync acc to steam, laging, useless, brain rot”

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Posted 9 months ago

Ubisoft is rated 1.1 based on 357 reviews