Ubisoft Reviews

Name: Ubisoft
Rating: 1.13

1.1 Rating 195 Reviews

3 %

of reviewers recommend Ubisoft

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1.1

Based on 195 reviews


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Delivery Methods	Courier
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Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous. Spent 15-20 minutes setting up an account for it to tell me my password is incorrect. (I use the same password for everything) Terribly designed and a huge error in the programming clearly.”

Helpful Report

Posted 1 day ago

“I want a full refund for the game Skull and Bones. I purchased it from the Playstation store digital download. I was loving the game but now can't play anymore because i don't want Playstation plus account. I just want to play with out a subscription. That was the whole reason I downloaded the game. The economy is terrible to add another subscription to my monthly budget.”

Helpful Report

Posted 1 day ago

“I would give less then 1 star only for customer support you suck your servers are down and I can't get any support”

Helpful Report

Posted 5 days ago

“Horrible customer service, kids with attitude. My email or 27 yrs was hacked due to a medical office breach. When I emailed Ubisoft they said they refuse to help me because they have no way to prove I'm the account owner and yet my Xbox gamertag is still on the account , I play Ubisoft games and they refuse to update my email. One had the nerve to tell me to ask the hacker for my email account back.”

Helpful Report

Posted 6 days ago

“I dont wanna play the game but the only reason i play the game is to get my money's worth as i die over and over.”

Helpful Report

Posted 1 week ago

“I've been an enjoyer of UNO, however..... here are my grievances... the PC version mainly runs good, with the exception of: unable to access settings screen from homepage OR in a match, because it freezes on a loading screen, forcing me to close the game via TaskManager. ALSO..... crossplay is NOT cross-platform friendly. Which is another thing that is VERY UPSETTING. You can only play Playstation to Playstation, PC to PC and so on so forth... no Playstation to PC or vice cersa. VERY DISAPPOINTING. I attempted to reach out to cystomer service about the settings issue.... and guess what... NO RESPONSE!! Its been about a week since I sent that email. I acidly kept an eye out for a response, but NOPE!! I bet you they decided to sit on their behinds and ignore the support requests from their users!!”

Helpful Report

Posted 1 week ago

“Worse game developers and servers I have ever seen. They can't keep the servers up for more than a day without them crashing. You guys are lucky tha jynxzi brought you guys back to life because you're developing skills are terrible .”

Helpful Report

Posted 1 week ago

“All of their games are terrible from bugs to trash sbmm it’s impossible to have fun in a game when you get put up against the best players in the game when you’re not even close to being as good as them”

Helpful Report

Posted 1 week ago

“After being a loyal customer of various Ubisoft game series for a number of decades, I am now completely distancing myself from this developer. I suggest you ban this developer as well. I am a real gaming enthusiast and have all the gaming consoles from the past to the present. That's why I also enjoy continuing to play older games. Ubisoft is completely missing the point here. It concerns the game The Crew. After 10 years, Ubisoft has decided to close the servers. I fully understand that the servers will not remain open forever. However, they have made the game completely unplayable and terminated it. While you could simply play the game in single player, this is absolutely not necessary. Since I purchased the game on three different platforms including the DLC, this feels like being robbed of my hard earned money. As if this problem wasn't bad enough, the customer service also appears to be completely worthless. I presented this issue to them and asked three simple questions: 1) How come you don't just make the game available offline? 2) What other games are you going to terminate this way? 3) How will you compensate the disadvantaged customers for this mismanagement? After sending ten messages back and forth, customer service failed to respond to these questions and I gave up. However, I am considering legal action, because I suspect that this mismanagement is incorrect. In short, it is better to stay away from this developer, because they do not take you seriously as a customer and steal what is rightfully yours.”

Helpful Report

Posted 1 week ago

“So my reputation just went down because my internet went out and it kicked me from the match, yet I rejoined and it goes down? Also, earlier today I was playing with my friend and we started up a standard. and it literally did not let us join, and we got banned for an hour. a nice work rainbow six siege.”

Helpful Report

Posted 2 weeks ago

“When the propaganda wont stop coming, we really need to stop buying.”

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Posted 2 weeks ago

“They have kicked me from two ranked games in the last 6 days banning me for 4 of the days not cause I didn’t have WiFi or anything just cause their servers are terrible and THEN I can’t even manage to get ahold of a person cause they support website doesn’t work absolutely the worst company I’ve ever played a game from I’ve spent over $200 on that game and I will never touch it again. UBISOFT SUCKS”

Helpful Report

Posted 2 weeks ago

“Don't waste your time and money with this company, they will not let you update the email address, they ll claim your account is compromised (which it isn't at all) then close the account. It makes zero sense, horrible customer service by Nathan 007”

Helpful Report

Posted 2 weeks ago

“When my reticle is on there head it should kill them not miss or say hit rejected fix sincerely no arm knight”

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Posted 3 weeks ago

“I love the game Star Trek Bridge Crew I love the VR makes you feel like you are on the bridge of a starship but I think you should keep developing it to be a better game by adding new iconic ships from Star Trek, and new missions they come with the new ships and I think if you do the game will become very popular4 will become very popular in the star trek community and I think people who don't know what star trek is but play vr a lot will play the game for the experience. [lease do this because I love the game and hope that you read this and update the game and will all new ships and missions.”

Helpful Report

Posted 3 weeks ago

“The reputation system has ruined the game, you can basically false report anyone and ruin their entire progress towards reputation.”

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Posted 3 weeks ago

“If I could do 0 I would, I've been playing R6 since it pretty much came out , I lag , I verse really good people and my teamates are dirt if that was a rank, I shoot heads they don't die like it been happening for the pass 3 yrs should of kept it how it was, look at the video I sent you on instagram stuff like that's happening now and it's garbage the game sucks , was saved by jynxzie but how long will that last smh , YOUVE LOST ME THATS FOR SURE.”

Helpful Report

Posted 3 weeks ago

“Stop banning people for Wi-Fi lagging out. It’s so dumb”

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Posted 3 weeks ago

“1 month response time is crazy. Fire everyone working in customer service, nobody's gonna notice anyway. Put a monkey behind the keyboard, we'll at least know that somebody is there.”

Helpful Report

Posted 4 weeks ago

“They have absolutely no customer service. They force you to jump through all kinds of hoops just to talk to a computer generated response that gives you the run around until it’s prompted to tell you pretty much to screw off! Do NOT buy Ubisoft games if you want a working disk or help with any kind of issues you might have. They will be absolutely no help. I’ve wasted over a month tryin g to get a replacement for a game that came broken and bugged.”

Helpful Report

Posted 4 weeks ago

Ubisoft is rated 1.1 based on 195 reviews