They have absolutely no customer service. They force you to jump through all kinds of hoops just to talk to a computer generated response that gives you the run around until it’s prompted to tell you pretty much to screw off! Do NOT buy Ubisoft games if you want a working disk or help with any kind of issues you might have. They will be absolutely no help. I’ve wasted over a month tryin g to get a replacement for a game that came broken and bugged.