Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 430 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 430 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why does Ubisoft think they can come in to anyone’s game even playing offline”

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Posted 2 days ago

“I ve been playing one of their games for a year or so on and off, for real I don't know how a big company can be so trash, the game marketplace got hacked in x mas , the game got hacked in Xmas (currently on the January's last days) the game had issues 8-9 times since Xmas. HOW CAN A COMPANY OF THAT SIZE BE SO BAD AT EVERYTHING”

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Posted 4 days ago

“This company deserves to go bankrupt. They are absolutely hopeless with responding to "support chat''. i have had my account for 5 years and have had trouble connecting my phone to play ranked. I contact them 10 TIMES over years and get ZERO support. I buy another account, rank up to level 50 and STIILL wont let me connect my bloody phone to play ranked AGAIN. I don't understand how this company survives...”

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Posted 6 days ago

“I payed for a member ship and am not receiving products as advertised Ubisoft had 4 days to reply and is just shooting a middle finger at me by far the greediest company in gaming and will be looking into telling a lawyer to see if I can build a false advertising case against them”

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Posted 1 week ago

“Siege is an amazing game, it’s a shame it’s owned by Ubisoft. Give this game over to Microsoft, 100% it will have a high increase in popularity and less bugs. You know things aren’t going well when they try do an update and accidentally make it so there is no cross platform.”

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Posted 1 week ago

“Der Support von Ubisoft ist eine absolute Katastrophe. Monatelange Wartezeiten, sinnlose Copy-Paste-Antworten und null echte Hilfe. Bei Account- oder Kaufproblemen wird man komplett ignoriert. Hauptsache Geld kassieren, danach ist der Kunde egal. Für mich reines Abzock-Verhalten. So geht man nicht mit zahlenden Kunden um.”

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Posted 3 weeks ago

“Game is crashing all the time, and there is no soul in there games”

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Posted 4 weeks ago

“Yeah rainbow six siege needs to be deleted if nobody cant ban people for leaving the game or killing other teammates I mean come on im tired of playing rank with no good people these days. What are yall doing I mean yall not even doing yall jobs right man. Like typical how ubsioft got over 300 employees and they do the job right.”

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Posted 4 weeks ago

“Nothing will load and I cannot click on stuff bad website”

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Posted 1 month ago

“Literally can’t even play the game risk. Cannot make any private game. Nobody can join. Absolutely ridiculous. Should be ashamed to call yourselves a gaming company. Great gaming companies strive to give there customer great experience and allow them to at least place the game. I payed money for this? Terrible.”

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Posted 1 month ago

“Money hungry company that has absolutely next to no customer support. They could care less about you, they just want your money through microtransactions. Will never buy another ubisoft game. Locked out of my account of 11 years because my email associates with the account, provider closed down services (verizon) and ubisoft has no way of talking to a real person. Calling the headquarters in montreal they will tell you “ I can direct you to the help section on ubisoft.com” spent hundreds of dollars maybe thousands on ubisoft games and transactions over the years, and Im not good enough to talk to a real person. What a joke of a company”

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Posted 1 month ago

“I think it is incredibly stupid as well as unreasonable that I cannot access DLC that I have paid a decent amount of money for, in New Game + in Avatar Frontiers of Pandora. What a dumb decision. Other game studios can make it work, but not Ubisoft?”

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Posted 1 month ago

“Ubi is a joke can’t add my phone number for 2fa can’t add my authentication app for 2fa and I’m almost out of recovery codes my account is almost 10 years old with a lot of money put into multiple games and it’s so stupid that my phone number some how violates something with ubi and it’s really sad this company is that bad please fix this or go out of business this is bs”

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Posted 1 month ago

“Errors launching the game from steam every time I want to play. Thought maybe since steam added achievements we might have been able to launch through steam rather than connect since the issues are only on connect's side but nope, still connect ruining customer experience.”

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Posted 1 month ago

“If I have to be honest about Ubisoft, their video games have really good games but their customer support is lacking and unprofessional. They're not able help to me change my birth date due to them accusing me of fraudulent activity and account sharing when it was given to me by my father who and he doesn't care about gaming and online in general. If there's improvement give us the option to actually change our birth date and not just the emails. If this keeps up i will no longer buy games from Ubisoft due to their unprofessionalism. I have been playing ubisoft games since late 2000s and up to this year”

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Posted 2 months ago

“their severs are trash this will be my last day playin any ubisoft games garbage”

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Posted 3 months ago

“literally sucks, any time i try to log in more than like once it blocks my account, and doesn't let me log in "until later" frick you ubisoft”

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Posted 3 months ago

“they have no good customer service. also you can’t play a single game that’s rated M as in MATURE as a mature adult because they can com ban you for saying one bad word even tho they have characters in the story lines that say the same. they also soundly answer my calls or emails”

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Posted 3 months ago

“fix yall games how do you ban someone for your technical difficulties be for real your servers are trash”

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Posted 3 months ago

“Do not buy any of they're online game, servers are so trash you can't even play a proper game. It's an issue knowned and they're not even trying to fix it”

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Posted 3 months ago

Ubisoft is rated 1.1 based on 430 reviews