Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 448 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“worst app . dont install. its not getting logged in . i have entered correct email and password then also its not getting logged in.”

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Posted 3 days ago

“One of the worst customers services I know. Contacted them because account was comprised, told them the email associated with the account was changed by the hacker and I needed help. Those dumbies sent the recover email to the new email associated with the account, meaning the hackers. Great decisions making guys”

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Posted 5 days ago

“Lock customers out of their accounts for too many log in attempts (forgot my password). Brilliant. Never buying another ubisoft game again.”

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Posted 1 week ago

“Cant even handle the situations on login acoounts too slow on solving problems”

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Posted 1 week ago

“Account gets compromised, shown proof of previous ownership, yet they still refuse to unban people.”

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Posted 2 weeks ago

“It won't let me link my account (which it requires to play the game), so I bought the game for nothing. Never buy from Ubisoft.”

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Posted 2 weeks ago

“Ubisoft is horrible, extremely buggy games, needing to link a phone number and 2FA just to play games, would recommend embark games to anyone looking for something.”

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Posted 3 weeks ago

“After playing prince of Persia: The lost crown, I bought the DLC. After an error I have to re-start the game. It ask me to login which I couldn’t played since it lock me out. According to the system I had too many attempts. This is unacceptable, after 20 minutes of trying to login with my Sony account, I decided to buy another game. All I can say is don’t even bother unlocking my account I won’t be back to play.”

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Posted 3 weeks ago

“absolute rubbish, I was trying to log in my account and it keeps on blocking me due to repeatedly logging in the account, absolutely terrible.”

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Posted 3 weeks ago

“Lag out all the time right at the end of 30 minute long games!”

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Posted 4 weeks ago

“SUPER UPSET. PURCHASED JUST DANCE AND CANT PLAY BECAUSE I NEED TO LOGIN. I TRIED SO MANY TIMES, IT WONT WORK YOU GUYS DUCK SUCK WHY WOULD YOU LOGIN INTO A DANCE GAME STUPIDFFFFFFF”

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Posted 4 weeks ago

“Hey ubi! Hope your day is good! Why is my whole team copper including me and we’re queuing against platinums on the second day of ranked? I understand managing a job can be difficult, but I just thought that maybe after 40 “match making” fixes, the matching what be at least somewhat acceptable. Don’t fix it tho, that would be hard, am I right? 👍👍”

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Posted 4 weeks ago

“Its like they don't care at all about customer support. Sent in a ticket and they closed it in a manner of seconds without doing a single thing.”

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Posted 1 month ago

“why they don't have a call center for you to call to get help with account issues instead they make you type to people who probably don't understand what your trying to say or they cant explain a single thing to you and just say its a legal problem like be a good company and get a call center.”

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Posted 1 month ago

“There always some bullsh*t that gets you temp banned, like I was just trying to sign in and I know my password is not wrong. I got banned for two many attempts to log in but the problem is on their side.”

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Posted 1 month ago

“youre servers on r6 are the worst thing i ever expiereced mabye get news dev or spend more money for better server to let youre players stay/ enjoy the game again like how are u guys doing nothing with the server after its 3 hours down are we deadass ok if it for a new season understandable but there isnt so how the hell is this going on also fix the anti cheat spend so money thick money u got billions but not doing anything with it im sorry but ill quit the game and many more ppl will and the game dies on a bad termet for ubisoft u guys have so much good games servers that dont break but then u got r6.”

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Posted 1 month ago

“They suspended my account for 20-60 minutes due to me logging into my account too many times”

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Posted 1 month ago

“Why does Ubisoft think they can come in to anyone’s game even playing offline”

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Posted 2 months ago

“I ve been playing one of their games for a year or so on and off, for real I don't know how a big company can be so trash, the game marketplace got hacked in x mas , the game got hacked in Xmas (currently on the January's last days) the game had issues 8-9 times since Xmas. HOW CAN A COMPANY OF THAT SIZE BE SO BAD AT EVERYTHING”

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Posted 2 months ago

“This company deserves to go bankrupt. They are absolutely hopeless with responding to "support chat''. i have had my account for 5 years and have had trouble connecting my phone to play ranked. I contact them 10 TIMES over years and get ZERO support. I buy another account, rank up to level 50 and STIILL wont let me connect my bloody phone to play ranked AGAIN. I don't understand how this company survives...”

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Posted 2 months ago

Ubisoft is rated 1.1 based on 448 reviews