Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 430 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 430 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I tried to create an account, it didn't recognise my email, even though I wrote it completely correct. After that there was problem with my username, which had no offensive words, yet still it found something (username: markcihlicka). And now I have to wait 20-60 minutes. I just bought their game and wanted to play with my friend. I guess not today.”

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Posted 3 months ago

“Thanks to your ridiculous 2 step verification system i can't login now because you wanna act like you're Google. Worthless”

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Posted 4 months ago

“Love how when im trying to load into a game on my next gen console it takes 4-5 business days you guys need to get over yourselfs and fix everything you guys have made maybe if you guys actually listen to the community your games would be fun and enjoyable and you wouldn’t have terrible company ratings. DO BETTER”

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Posted 4 months ago

“If there was a prize for being THE WORST account setup process. Ubisoft would win it. They are the f*cking worst. It’s impossible for me to set up an account for my kid. Omfg.”

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Posted 4 months ago

“Ybisoft keeps on ruining their games just by pushing horrendous updates. Ubisoft has a history of not listening to their fan base yet we are the reason Ubisoft is still in business. They constantly ignore the community and somehow don’t address or fix any of the problems they have. For example, rainbow six siege has thousands of cheaters in the game yet Ubisoft seems to do nothing. Do not support this company and do not buy their games.”

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Posted 4 months ago

“If I could give less than one star I would, it’s ridiculous and absolutely pathetic you make customers create a account after buying your game and proceed to not allow them to access said account after creating it. Gaming has become embarrassing and you all are a major cause of it.”

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Posted 4 months ago

“They've ruined r6, they don't do anything about cheaters and remove anything good”

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Posted 4 months ago

“Rainbow 6 Siege match making is terrible. I get put into game with professional gamers... fix your game for the love of god please”

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Posted 4 months ago

“These developers are dumb when it comes to controller schematics do better”

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Posted 5 months ago

“I purchased Far Cry 4, but the game did not run due to an authentication error. Ubisoft customer support was unable to resolve the issue and also refused to issue a refund.”

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Posted 5 months ago

“If i could give a 0 I would. I have been playing their games for years. I lost access to the email that was attached to my account. All i asked was that they change the email address. They then sent me in an infinite loop of web help pages and emails for 8 Months! Honestly I am even going to submit a complaint to the Better Business Beuro. 0/10 avoid at all cost.”

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Posted 5 months ago

“My account was hacked even though I had 2FA. No one from support helped me, even though I gave them all the evidence that the account was mine.”

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Posted 5 months ago

“There website and games are terrible, my password keeps getting reset without me even resetting it. There games are low quality and they dont spend any time on the actual games just the graphics and yet they still look as if you're playing a 2014 games”

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Posted 5 months ago

“A more thorough examination of the business might have shown some problems and offered insightful information. Nonetheless, MADACOVI.CO reacted to my grievance with sincere care. Their staff showed their dedication to customer service by acting quickly to address the problem, and I was happy to receive my reimbursement last week.”

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Posted 5 months ago

“They slammed there gamers for being sensitive over game quality, even tho for the past 15 years they haven't released a full finished game it's always update here and patch for that. Whole time they seem to justify 60-70$ price points. Ridiculous company”

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Posted 5 months ago

“Trading deaths in r6 is getting out of hand”

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Posted 5 months ago

“Spent 32 dollars on a game, that’s originally $110!!!! It told me nothing about how many GB the game would be to download, I thought it would be a max of 60GB or something, nope! 100GB. Absolutely insane, I have never seen a game be so many GB, You lot just take no accountability.”

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Posted 5 months ago

“Brutal but”

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Posted 5 months ago

“One of the worst customer service I have seen so far.”

Ubisoft 1 star review on 2nd August 2025

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Posted 6 months ago

“They threaten to sue their own team members over an excited not so serious comment how much do you think they really care about us?”

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Posted 6 months ago

Ubisoft is rated 1.1 based on 430 reviews