Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 430 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 430 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are the absolute worst company. I’m deleting my account with them just due to the customer service. Someone from Russia hacked my account and the email there isn’t mine. However after reaching out they asked me to provide evidence it was mine and they’d close my case because they didn’t find any. When I asked them to clarify what I should provide because I have a lot of accounts linked to it. They told me if I ask again I’ll be given a second warning and they will no longer help me? Threatened due to asking questions is wild. I will never participate again with anything related to them”

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Posted 8 months ago

“It’s like the company doesn’t play there own games.”

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Posted 8 months ago

“it didnt let me make an account the code didn't work and It took forever to find a username that wasn't taken”

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Posted 8 months ago

“Remind me not to buy anymore games from you”

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Posted 8 months ago

“I opened a case with the customer support. Its now been 2 months of going back forth. My issue has not been fixed. They tried to close the case and say it was fixed but it hasn't. Went over 2 weeks in the case they just went silent. If you have any issues in a game mine being r6 just know itll take awhile to get anywhere with that. Still waiting for mine to be resolved. 2 months to the day.”

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Posted 8 months ago

“Absolutely terrible support service. I find it difficult to even place 'support' in their title. They do not listen to the customer. They clearly cut and paste most of their responses as their 'solutions' do not match the actual issue. I lost out on money due to the above issues. I should have known from prior experiences that they would not help 8n any way. Ubisoft 'support' is the reason I cancelled my annual subscription to Ubisoft plus. They are a joke.”

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Posted 8 months ago

“Their customer service is awful! My son was trying to change the email on his account and they locked him out of it. We tried to contact their customer service numerous times...they only allow you to contact them through a form, no phone number to call and actually get help...we continue to get automated emails in return that are no help and they close the case causing us to go through the whole process again. The worst customer service I've ever experienced. Do not let your kids do anything with this company!”

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Posted 8 months ago

“hope there is 1 star button”

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Posted 9 months ago

“Would love to give a zero. Horrible customer service”

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Posted 9 months ago

“SO HOW THE HELL AM I SUPPOSE TO PLAY, WHEN THE DAMN SERVERS WON’T EVEN LET ME SIGN UP?!?”

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Posted 9 months ago

“Ubisoft cares much more about banning a player for disconnecting from a match in r6 then to fix the servers and make them playable, can’t stand being banned over server issues”

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Posted 9 months ago

“dont buy games from ubisoft, not until they fix their damned servers”

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Posted 9 months ago

“Ubisoft stole my money by giving me a perm ban for no reason this affected me financially as i have spent a fortune on a game and i am really not satisfied with this experience because they also take ages to reply to emails.”

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Posted 9 months ago

“Ubisoft fix your damn game, no matter what I do I get this error, every time I'm trying to play, do something”

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Posted 9 months ago

“If we can't own our games why buy from Ubisoft?”

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Posted 9 months ago

“Worst servers I have ever seen hope you go bankrupt. Get a real job, sitting around doing nothings not a job.”

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Posted 9 months ago

“Literally a bunch of inbreds running this. Like the dude helping me was named ubi- melatonin...... wtf is that. This is a joke”

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Posted 10 months ago

“It’s so bad. I got disconnected out of the game because I had to do something and when i come back, I can’t reconnect back. I restarted my game and my console to make sure that it wasn’t my fault. But I still couldn’t. When the game ended I got suspended immediately though. How is that fair? How is that my fault? Ubisoft, fix the game. Terrible service.”

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Posted 10 months ago

“Bad team, went 20 kills one game and lost. dropped three ranks after one loss. thought it was fun but overall, I’m just disappointed in the corrupt game system. the reputation system is also very frustrating.”

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Posted 10 months ago

“Terrible company, worst costumer service”

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Posted 10 months ago

Ubisoft is rated 1.1 based on 430 reviews