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Ubisoft Reviews

1.1 Rating 370 Reviews
2 %
of reviewers recommend Ubisoft
1.1
Based on 370 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email

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Ubisoft 1 star review on 14th June 2025
Anonymous
Ubisoft 1 star review on 13th April 2025
Anonymous
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 1 star review on 22nd March 2025
RemTooKawaii
Ubisoft 3 star review on 14th March 2025
Anonymous
Ubisoft 1 star review on 21st February 2025
Anonymous
10
Anonymous
Anonymous  // 01/01/2019
Stupid company, constant issues. Fighting for dolphin-028 error.
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Posted 3 months ago
I’m disappointed in this company. I enjoyed their games but their customer service sucks. My Ubisoft Connect auto logged into a friends account. I purchased a game which went to him. They said they could help. Told me to sent proof of receipt three different times. Then stated “You purchased the game on his account so you can only play on his account. If you need anything else then let me know.” This is after they said they would help. I went further and said I’ll just get a refund then. Their response was that they will not give me a refund as they are at “capacity” and then stated they are closing the case. I’m frustrated because I haven’t played the game at all and they went from helping me to refusing to help and they did not even care to help. I’ll be no longer supporting this company as I won’t buy form a company who lacks customer service and will refuse to give you a refund when they don’t help you like they said you would. Thanks to Steam, I asked for a refund and they gave me my money back within 15 minutes after I fully explained what happened. Thanks Steam!
Ubisoft 1 star review on 21st February 2025 Ubisoft 1 star review on 21st February 2025 Ubisoft 1 star review on 21st February 2025
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Posted 3 months ago
You guys have to change your abandon sanctions. I got kicked from a server which wasn’t my fault and as soon as I reconnected, the match gets cancelled and I have a sanction now? Make that make sense.
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Posted 3 months ago
Ubisoft sucks, they absolutely suck don’t ever download even one of there games.
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Posted 3 months ago
Trash company need to get a live chat line and stop using robots to message customers this is the worst company every
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Posted 4 months ago
i hate the launcher and i reset password and wait 3 years before get email
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Posted 4 months ago
annoying af
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Posted 4 months ago
Woke,get your games right, too many bugs, terrible games recently, not giving what we paid for, terrible service, and etc.
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Posted 4 months ago
you guys dont ever answer
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Posted 4 months ago
Games are always so ass
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Posted 4 months ago
Made by a bunch of faggots. UbiSoft CEO should end up like that heath insurance CEO!! Dead!!!
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Posted 4 months ago
THIS IS UBISHIT, TOO MANY BUG ON THEIR GAME ESPECIALLY ASSASSIN CREED's SERIES, FVCK YOU UBISHIT, I SWEAR YOUR COMPANY AND REPUTATION WILL BE DOWN
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Posted 4 months ago
Every Farcry game is STUPID AF!!!
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Posted 4 months ago
Disgustingly bad website, I never write reviews bit Ubisoft client is so horrendously sh!t it makes me want to never play a game on there I would rather play 10x the price on steam then use there client
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Posted 4 months ago
Ubisoft is the worst platform in history. I am constantly have problems with anything Ubisoft touches.
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Posted 5 months ago
Impossible to even create a username. Just read the reviews, they say it all.
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Posted 5 months ago
I tired of getting 1 pumped with lesion shotgun 15 meter out
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Posted 5 months ago
Only had about 3 weeks playing games . First time with games download and played without anyone else. My Ubisoft account was suspended and my games are now useless, money down the drain. I have no idea why I haven't done anything wrong. Therefore I must give a very bad review very unhappy and disappointed.
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Posted 5 months ago
You can't contact support, they won't answer for bug fixes. They still market online games that don't work. This company as no value for customers, if they did they would atleast answer their consumers. They should sell all stocks to fromsoftware or rockstar, hell even rocksteady would be better at this point.
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Posted 5 months ago
I hate this company. If there’s a way to mess up anything they’re going to find it and make as much hard as they can. Now, there are even less games available offline AS IF there aren’t people without internet. I hate these people. That’s all I know.
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Posted 5 months ago
Ubisoft is rated 1.1 based on 370 reviews