Ubisoft Reviews

Name: Ubisoft
Rating: 1.13

1.1 Rating 477 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 477 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible sbmm. Ubisoft is the WORST”

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Posted 5 months ago

“I got banned on R6 for literally nothing Ik the games old but It was fun to bad Ubisoft doesn’t have their ish together.”

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Posted 5 months ago

“Awful support service. I purchased heroes of might and magic 6 and I am stuck on loading screen. Couldn't play the game for 3 weeks at least. I contacted Ubisoft from website and discord and received the same answers about file attachments which I already did and show them and also recorded a video. They don't read and care what problem you have and it seems like the responses are either AI or copy paste without reading.”

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Posted 5 months ago

“Ubisoft sucks. I rented a Ghost Recon Game from the public library to see if I might like it but I couldn't even log in to connect - and you have to connect to play. There is no campaign option. I couldn't even get past entering my age. Kept getting error readings. At least I didn't waste money to buy Ghost Recon. How is Ubisoft even still in business? Or maybe they're not. Maybe they have folded - and I can certainly understand why they would - which might explain why you can't even register. Lesson learned: Never buy a Ubisoft game.”

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Posted 5 months ago

“It didn’t sucks talking about some invalid email then I try another one and it says try again later.”

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Posted 5 months ago

“Terrible admins and staff should not be able to make decisions regarding any of their games, completely garbage.”

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Posted 5 months ago

“These people decided to put Trackmania on a pay to play type plan, I paid over $60 on this mess 3 years ago when they had their 3 year membership, now it is $20 every year just to access everything, not doing it again.”

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Posted 5 months ago

“Terrible company that refuses to fix anything. Made their customer service pages all ai so now even less is fixable.”

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Posted 5 months ago

“impossible to use no help what so ever and nothing works”

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Posted 5 months ago

“worst app . dont install. its not getting logged in . i have entered correct email and password then also its not getting logged in.”

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Posted 6 months ago

“One of the worst customers services I know. Contacted them because account was comprised, told them the email associated with the account was changed by the hacker and I needed help. Those dumbies sent the recover email to the new email associated with the account, meaning the hackers. Great decisions making guys”

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Posted 6 months ago

“Lock customers out of their accounts for too many log in attempts (forgot my password). Brilliant. Never buying another ubisoft game again.”

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Posted 6 months ago

“Cant even handle the situations on login acoounts too slow on solving problems”

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Posted 6 months ago

“Account gets compromised, shown proof of previous ownership, yet they still refuse to unban people.”

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Posted 6 months ago

“It won't let me link my account (which it requires to play the game), so I bought the game for nothing. Never buy from Ubisoft.”

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Posted 6 months ago

“Ubisoft is horrible, extremely buggy games, needing to link a phone number and 2FA just to play games, would recommend embark games to anyone looking for something.”

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Posted 6 months ago

“After playing prince of Persia: The lost crown, I bought the DLC. After an error I have to re-start the game. It ask me to login which I couldn’t played since it lock me out. According to the system I had too many attempts. This is unacceptable, after 20 minutes of trying to login with my Sony account, I decided to buy another game. All I can say is don’t even bother unlocking my account I won’t be back to play.”

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Posted 6 months ago

“absolute rubbish, I was trying to log in my account and it keeps on blocking me due to repeatedly logging in the account, absolutely terrible.”

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Posted 6 months ago

“Lag out all the time right at the end of 30 minute long games!”

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Posted 6 months ago

“SUPER UPSET. PURCHASED JUST DANCE AND CANT PLAY BECAUSE I NEED TO LOGIN. I TRIED SO MANY TIMES, IT WONT WORK YOU GUYS DUCK SUCK WHY WOULD YOU LOGIN INTO A DANCE GAME STUPIDFFFFFFF”

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Posted 6 months ago

Ubisoft is rated 1.1 based on 477 reviews