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Ubisoft Reviews

1.1 Rating 193 Reviews

3 %

of reviewers recommend Ubisoft

Company Reviews

1.1

Based on 193 reviews


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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 23rd April 2024

Ubisoft 1 star review on 12th April 2024

Ubisoft 1 star review on 6th February 2024

Ubisoft 2 star review on 18th October 2023

Ubisoft 1 star review on 14th September 2023

Marian Maruszkiewicz

Ubisoft 1 star review on 23rd June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the game Star Trek Bridge Crew I love the VR makes you feel like you are on the bridge of a starship but I think you should keep developing it to be a better game by adding new iconic ships from Star Trek, and new missions they come with the new ships and I think if you do the game will become very popular4 will become very popular in the star trek community and I think people who don't know what star trek is but play vr a lot will play the game for the experience. [lease do this because I love the game and hope that you read this and update the game and will all new ships and missions.”

Posted 3 weeks ago

“Avatar frontiers of pandora is such a good game, I love it and love the realism and how to cook and gather ingredients for yourself and your ikran, but I do want it to update so we can have our own choosing of a mate and have babies with our mate that we choose even if it’s another player we are playing with”

Posted 2 months ago

“How can I get the 1500 or more”

Posted 3 months ago

“Best of the best game campany out there 10/10/10/10/10/10 stars!!!!!!!!!! game store and gaming platfrom!!!!!!!!! 10/10/10/10/10/10 Stars!!!!!!!!!! Best selling games of the years!!!!!!!!”

Posted 3 years ago

“I had an old account with an email that doesn't exist anymore so opened a new account. Half the games I bought were on the old account. When trying to play it would make me bind it with my old account, so I would sign out and sign in with my current account, game starts. That got tedious so I deleted my old account all together not knowing that if I try to play, now they couldn't verify the ownership with the new account. So went to undo the closure of the account but can't since I have to verify with the old email. Stuck. Although the process of getting the old account merged to my new account was out of my control without access, Ubisoft verified my purchases, verified my identity and put all my old games on my new account, problem solved. They worked with me to get this done, responded to me almost immediately between emails back and forth and saved alot of headache.”

Posted 3 years ago

“FIX THE SIEGE SERVERS PLEASE TO JESUS. I love Ubisoft just please fix the servers”

Posted 3 months ago

“Most complainers below make a point sure support is overwhelmed and sucks. And they are 100% right. Playing AC 1 on PC whie it freeze all the time and has no controller support just sucksn when they remake a game like Black Flag that shouldn't have a remake yet... Ubisoft manegement are woofties. Listen to customers, not spoiled devs.”

Posted 1 month ago

“They offered Assassin's Creed Mirage pre-order which had a physical disc but guaranteed it to be in hand day one. It was 4 days late and they refuse to take responsibility or even try to give a little honey to get the sour taste out of my mouth.”

Ubisoft 2 star review on 18th October 2023

Posted 6 months ago

“I would give less then 1 star only for customer support you suck your servers are down and I can't get any support”

Ubisoft 1 star review on 23rd April 2024

Posted 3 days ago

“Horrible customer service, kids with attitude. My email or 27 yrs was hacked due to a medical office breach. When I emailed Ubisoft they said they refuse to help me because they have no way to prove I'm the account owner and yet my Xbox gamertag is still on the account , I play Ubisoft games and they refuse to update my email. One had the nerve to tell me to ask the hacker for my email account back.”

Posted 4 days ago

“I dont wanna play the game but the only reason i play the game is to get my money's worth as i die over and over.”

Posted 5 days ago

“I've been an enjoyer of UNO, however..... here are my grievances... the PC version mainly runs good, with the exception of: unable to access settings screen from homepage OR in a match, because it freezes on a loading screen, forcing me to close the game via TaskManager. ALSO..... crossplay is NOT cross-platform friendly. Which is another thing that is VERY UPSETTING. You can only play Playstation to Playstation, PC to PC and so on so forth... no Playstation to PC or vice cersa. VERY DISAPPOINTING. I attempted to reach out to cystomer service about the settings issue.... and guess what... NO RESPONSE!! Its been about a week since I sent that email. I acidly kept an eye out for a response, but NOPE!! I bet you they decided to sit on their behinds and ignore the support requests from their users!!”

Posted 5 days ago

“Worse game developers and servers I have ever seen. They can't keep the servers up for more than a day without them crashing. You guys are lucky tha jynxzi brought you guys back to life because you're developing skills are terrible .”

Posted 1 week ago

“All of their games are terrible from bugs to trash sbmm it’s impossible to have fun in a game when you get put up against the best players in the game when you’re not even close to being as good as them”

Posted 1 week ago

“After being a loyal customer of various Ubisoft game series for a number of decades, I am now completely distancing myself from this developer. I suggest you ban this developer as well. I am a real gaming enthusiast and have all the gaming consoles from the past to the present. That's why I also enjoy continuing to play older games. Ubisoft is completely missing the point here. It concerns the game The Crew. After 10 years, Ubisoft has decided to close the servers. I fully understand that the servers will not remain open forever. However, they have made the game completely unplayable and terminated it. While you could simply play the game in single player, this is absolutely not necessary. Since I purchased the game on three different platforms including the DLC, this feels like being robbed of my hard earned money. As if this problem wasn't bad enough, the customer service also appears to be completely worthless. I presented this issue to them and asked three simple questions: 1) How come you don't just make the game available offline? 2) What other games are you going to terminate this way? 3) How will you compensate the disadvantaged customers for this mismanagement? After sending ten messages back and forth, customer service failed to respond to these questions and I gave up. However, I am considering legal action, because I suspect that this mismanagement is incorrect. In short, it is better to stay away from this developer, because they do not take you seriously as a customer and steal what is rightfully yours.”

Posted 1 week ago

“So my reputation just went down because my internet went out and it kicked me from the match, yet I rejoined and it goes down? Also, earlier today I was playing with my friend and we started up a standard. and it literally did not let us join, and we got banned for an hour. a nice work rainbow six siege.”

Posted 1 week ago

“When the propaganda wont stop coming, we really need to stop buying.”

Ubisoft 1 star review on 12th April 2024

Posted 2 weeks ago

“They have kicked me from two ranked games in the last 6 days banning me for 4 of the days not cause I didn’t have WiFi or anything just cause their servers are terrible and THEN I can’t even manage to get ahold of a person cause they support website doesn’t work absolutely the worst company I’ve ever played a game from I’ve spent over $200 on that game and I will never touch it again. UBISOFT SUCKS”

Posted 2 weeks ago

“Don't waste your time and money with this company, they will not let you update the email address, they ll claim your account is compromised (which it isn't at all) then close the account. It makes zero sense, horrible customer service by Nathan 007”

Posted 2 weeks ago

“When my reticle is on there head it should kill them not miss or say hit rejected fix sincerely no arm knight”

Posted 3 weeks ago

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Ubisoft is rated 1.1 based on 193 reviews