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Ubisoft Reviews

1.1 Rating 195 Reviews

3 %

of reviewers recommend Ubisoft

Company Reviews

1.1

Based on 195 reviews


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Ubisoft 1 star review on 23rd April 2024

Ubisoft 1 star review on 12th April 2024

Ubisoft 1 star review on 6th February 2024

Ubisoft 2 star review on 18th October 2023

Ubisoft 1 star review on 14th September 2023

Marian Maruszkiewicz

Ubisoft 1 star review on 23rd June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am with every single one of you Ubisoft will be bankrupt because they have been putting out the worst games within the past 5-7 years I hope a parent company takes them over because they have been doing nothing but screwing over the consumers who remember a better time when they use to produce quality product. As for me the only time I will ever buy another Ubisoft product is if it is extremely highly reviewed other than that I will never give another penny to this useless company”

Posted 2 months ago

“Everytime I go to open their game "rainbow six siege" it states somethings wrong even though I went to their ubisoft connect. what a dogshit company.”

Posted 2 months ago

“Terrible game platform, never fixes any bugs, costumer service never been of ANY help at all..”

Posted 2 months ago

“EVERY RANDOM ASS TIME I JOIN I GET KICKED CUASE OF CONNECTION ERROR THEN GET BANNED FOR 24 HOURS OR 18 AND ITS YALL SERVERS MY WIFI IS PERFECT PLAYING ON A 2000$ PC YOUR GAME IS FUN BUT IF THIS HAPPS AGAIN QUITING💀👎👎👎👎”

Posted 2 months ago

“Ubisoft said it takes like 48hrs to respond a support but I asked on 2 and 3 february and they still didn’t respond and it’s now 6 february. I really love the game rainbow 6 that’s my #1 game but they take A LOT of time to respond. Hopefully they’ll respond soon. I’m really disappointed in their Ubisoft ’support’”

Ubisoft 1 star review on 6th February 2024

Posted 3 months ago

“i wish there was 0 rating ubisoft is the most shi*** gaming software of all time, you get kicked from match the game crashes randomly the servers laggy , i wish they did something about it its been years and im not the only one that says this!!!!!”

Posted 3 months ago

“For some reason my old ubisoft was still attached to my xbox after being inactive on ubisoft well over 7 years. And due to it being attached my xbox when i went to start a new ubisoft account it charged to my old one. And since i cant ever log in and customer service is slow. They will not refund me and due to me being in a country that isnt on the list of being refundable. So they deserve a 0 star in my book. Seems to me that your company took too long on purpose. Overall horrible company, wish i looked into it before wasting money on a crappy company policy. Thanks for being a supporter of your customers company. Keep up the horrible work!”

Posted 3 months ago

“Poor servers actively allow cheaters to roam without any consequence just a joke at this point”

Posted 3 months ago

“Rainbow 6 seige has a terrible ranked system, why am I palla456 a bronze 4 rank playing against platinum ranked players, it’s completely unfair!!!”

Posted 3 months ago

“All their games suck, for honor i cant even block peoples attack, siege dosent have one tap headshots no more cause of their ass hitboxes Ubisoft sucks all in all”

Posted 3 months ago

“Ubisoft says I need to get comfortable with “not owning my games” They can get comfortable with the fact that from now on I will pirate them instead 🤷🏻‍♀️ Now we both lose money. How the turn tables.”

Posted 3 months ago

“Absolutely disgusting experience with subscriptions, have fun paying for thin air”

Posted 3 months ago

“They have no idea about anything when it comes to tech. I am genuinely convinced they are a bunch of overpaid cockroaches who don't know how to help you with anything. I've had so many issues with them and not once have I gotten a straight-up answer or solution. It always redirects you to an AI conversation with very broad questions and solutions. Seriously would try to avoid it when possible, try and go through Steam, or even Blizzard would be better, and that's saying something.”

Posted 3 months ago

“Ubusoft Get comfortable filing for bankruptcy, talking about I can't own my game🥴🗣😂”

Posted 3 months ago

“Just bought 2 Just Dance 2024 games so I could play with my grand daughter on line. Everything said that there were 40 songs to be included. After loading there are only 2 songs. I cannot reach anyone in support. The contact method of opening a case is a joke. They keep closing the case without anyone responding and providing help.”

Posted 3 months ago

“Year after year after year, I kept tolerating Ubisoft's hideous practices. No more. I can't take it anymore. I will never purchase a Ubisoft game ever again. If it was just bugged games that lacked post launch support, and predatory immersion-breaking monetization practices, it would be like most other AAA publisher now adays. They're bad for sure, but Ubisoft stands head and shoulder above the rest. I purchased Heroes of might and magic 6 physical collector's edition from their store in 2011. I did not download the game right away. I tried to download it months later, and this was their response: "We understand that you want to download your game again. As a one time courtesy, We have reset your order's download expiration until 12/26/11 12:01:59 AM CST to allow additional attempts." So a game that I purchased, and I am not allowed to download it..that's just pure insanity. A few years later, I wanted to buy the same game on steam, because I was sick of all the different Ubisoft launchers that they kept changing all the time. After I purchased the game and tried to launch it, the Ubisoft launcher said I needed a CD Key! I checked if there was any CD key attached to the game, but there was none. I sent a complaint to their support, and it took them 5 weeks to just respond, and this was their response: "Thank you for reaching out to us, we apologize for the delay in getting back to you. We value your patience and appreciate the effort you've taken to contact us. If you are still experiencing issues with your content, please first review this FAQ and ensure you have attempted to activate your content properly for the platform you are using: https://www.ubisoft.com/.../activating-a-key-or.../000060587 Should you continue to experience issues and your case has been closed, you can re-open this ticket and we will get back to you as soon as possible." I was so frustrated I just refunded the game. Of course now they have shut down servers for games I have purchased, like Heroes 6. Heroes 6 is mainly a single-player game, yet Ubisoft decided to put online-only features, like the interface where you can get certain items that level up through your playthrough, and the bestiary. That's just in theory. In practice, the game won't even start anymore! Apparently I need to bypass the Ubisoft authentication somehow to get the game to start..but I just have no patience for that anymore. I also realized that all Ubisoft games cannot be shared through steam family sharing, unlike most of the 2000 + games in my library. Last year their CEO blamed the developers for the company having a bad year, and now they backup all their practices by saying they want gamers to get used to not owning their games. No Ubisoft. I will never get used to that. Instead, I will get used to never purchasing your games ever again.”

Posted 3 months ago

“Y’all are actually an awful company. My game crashed in rainbow six siege AND YOU DECIDE TO BAN ME FROM PLAYING FOR 24 HOURS”

Posted 3 months ago

“Probably a broken record but worth recording. Ubisoft is the absolute worst, if I could give zero stars I would. I was gifted a game through steam (ubisoft game), when I tried to play it, it requested a CD Key that is no where on my steam account where it's supposed to be. Another time it said my CD key was invalid when I didn't even enter one. Trying to get Ubisoft tech support to deal with this has been a nightmare. Every time you try to answer a question or send information, a new person responds each time and they clearly do not read the prior messages and say the same thing over and over. Incompetent morons, even when you try to do their job for them and tell them how to fix it, you'll get a non-answer and they'll close your case. Ridiculous, I don't know how they're still in business.”

Posted 3 months ago

“Tried to play south park TFBW and i always needed to find an "activation key to even play the game" making a $50.00 game i purchases unplayable. I wish ubisoft the biggest middle finger i could give someone”

Posted 3 months ago

“This company is the biggest waste of space in the entirety of the gaming world even worse than ea and that says something your company is literally the bane of any gamers existence yall are literally surface only people yall games look so good but virtually don't work too many issues even down to a whole ass wheel making your games crash that's wild dawg stop fuckin makin games you trashcan”

Posted 3 months ago

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Ubisoft is rated 1.1 based on 195 reviews