They have no idea about anything when it comes to tech. I am genuinely convinced they are a bunch of overpaid cockroaches who don't know how to help you with anything. I've had so many issues with them and not once have I gotten a straight-up answer or solution. It always redirects you to an AI conversation with very broad questions and solutions. Seriously would try to avoid it when possible, try and go through Steam, or even Blizzard would be better, and that's saying something.
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