Year after year after year, I kept tolerating Ubisoft's hideous practices. No more. I can't take it anymore. I will never purchase a Ubisoft game ever again. If it was just bugged games that lacked post launch support, and predatory immersion-breaking monetization practices, it would be like most other AAA publisher now adays. They're bad for sure, but Ubisoft stands head and shoulder above the rest. I purchased Heroes of might and magic 6 physical collector's edition from their store in 2011. I did not download the game right away. I tried to download it months later, and this was their response: "We understand that you want to download your game again. As a one time courtesy, We have reset your order's download expiration until 12/26/11 12:01:59 AM CST to allow additional attempts." So a game that I purchased, and I am not allowed to download it..that's just pure insanity. A few years later, I wanted to buy the same game on steam, because I was sick of all the different Ubisoft launchers that they kept changing all the time. After I purchased the game and tried to launch it, the Ubisoft launcher said I needed a CD Key! I checked if there was any CD key attached to the game, but there was none. I sent a complaint to their support, and it took them 5 weeks to just respond, and this was their response: "Thank you for reaching out to us, we apologize for the delay in getting back to you. We value your patience and appreciate the effort you've taken to contact us. If you are still experiencing issues with your content, please first review this FAQ and ensure you have attempted to activate your content properly for the platform you are using: https://www.ubisoft.com/.../activating-a-key-or.../000060587 Should you continue to experience issues and your case has been closed, you can re-open this ticket and we will get back to you as soon as possible." I was so frustrated I just refunded the game. Of course now they have shut down servers for games I have purchased, like Heroes 6. Heroes 6 is mainly a single-player game, yet Ubisoft decided to put online-only features, like the interface where you can get certain items that level up through your playthrough, and the bestiary. That's just in theory. In practice, the game won't even start anymore! Apparently I need to bypass the Ubisoft authentication somehow to get the game to start..but I just have no patience for that anymore. I also realized that all Ubisoft games cannot be shared through steam family sharing, unlike most of the 2000 + games in my library. Last year their CEO blamed the developers for the company having a bad year, and now they backup all their practices by saying they want gamers to get used to not owning their games. No Ubisoft. I will never get used to that. Instead, I will get used to never purchasing your games ever again.