Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 357 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 357 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email

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Ubisoft 1 star review on 13th April 2025

Anonymous

Ubisoft 1 star review on 22nd March 2025

RemTooKawaii

Ubisoft 3 star review on 14th March 2025

Anonymous

Ubisoft 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

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“Ik koop een spel, ik betaal, krijg een email met bevestiging, maar het spel komt niet in mijn bibliotheek. Kan het dus niet spelen. Na een week en 25 e-mails verder is er nog steeds niets gebeurd.”

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Posted 9 months ago

“Games are great but I get banned for no reason. Don't even quit ranked games so I don't understand why I get banned”

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Posted 9 months ago

“bad service”

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Posted 9 months ago

“Service is trash, games are trash just avoid if possible. Waste of money!!!”

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Posted 9 months ago

“The company lost its mind and has no regard for their customer base. You have grown too comfortable thinking people will buy any game you put out. I absolutely will NOT get comfortable with not owning my games. I absolutely will not buy any woke trash you put out and I will continue to keep my hard earned money out of your pockets. I hope your shareholders get as tired of you as I and many other gamers have.”

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Posted 9 months ago

“Customer support is non-existent I filled out a account transfer form to get my account back and never received any sort of word back that was 2 months ago not to mention the website puts things in spots where common sense wouldn't suggest they are”

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Posted 9 months ago

“What a bunch of French baboons. Said the could fix my account but wouldn't because of security concerns. Never buy ubisoft.”

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Posted 9 months ago

“Ukranian hacker stoled my acc Ubisoft doesn't do anything with that.”

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Posted 9 months ago

“Worst ever”

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Posted 9 months ago

“You guys can’t get anything right for avatar frontiers of Pandora, we pay for skins that you don’t even give us you give it to us on one save and that’s about it. You don’t issue a refund and you don’t even issue any condolences or emails apologizing for the inconvenience. You have us wait six months, just to fix it. You come out with a DLC that doesn’t even work. The hairstyles don’t even work anymore. My character is stuck on one single hairstyle and it can’t be changed. And to add insult to injury, you don’t tell us anything or notify us of anything, you leave us in the dark continuously on any say on any matter. You take our money but we paid for those skins months ago and you have the audacity to convince people to continue to pay for a game that you irresponsibly cannot handle. You guys can’t handle a game this big, you just can’t. It’s great graphics and great gameplay but you somehow flopped on everything else.”

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Posted 9 months ago

“So I was playing cod and I'm saving money up and Ubisoft decided to charge my card on the r6 membership I bought just out of the blue and I cant refund because I don't know the password to my Ubisoft acc that acc is like 5 years old and I don't have the acc on my phone so I lost 10$ to pure junk thank you for taking my money and throwing it in a toilet ubisoft and getting money is hard and I needed that 10$”

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Posted 9 months ago

“Purchased some of the dlc in skull and bones. It did not show up, reached out to support, they gave me instructions that i followed and there was no follow up. The site says my case is "in progress, but i have not gotten a single reply to any message i have sent.”

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Posted 9 months ago

“Xdefiant need skill based matchmaking because some adults that don't have endless amount of time to do nothing but play games would like to sit down and play a casual game with other people that have to pay bills and don't have the time in the week to be the best, and because this issue I forsee a big loss in your fan base simply because you guy care so little about the mass of people, and only focus on the 20 percent that has the time to non stop play your below avg games”

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Posted 9 months ago

“Just went 16 and 5 worst tm8s I ever played with one was 1 and 5 left the match getting the worst tm8s and lobby’s ever the enemy team was horrible to! Fix ur ranked system its killing me almost busted my tv to because of ur stupid ranked system is in shambles”

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Posted 9 months ago

“you suck ubisoft I want to play uno”

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Posted 10 months ago

“Horrible servers, horrible patches, horrible all around”

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Posted 10 months ago

“I lost access to my email so I can’t get in so I have submitted at least a hundred help request and never got an answer back from them so I don’t think they know how to help people!!!!!”

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Posted 10 months ago

“just need to change email attached to my account, it has taken 3+ weeks. They have not responded yet. Useless customer service, their phone number directs you online. The website has been completely useless, You can get all the same information from your xbox account/psn account.”

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Posted 10 months ago

“Trash ass charging 18 a month on top of paying for Xbox live is strait garbage. Yall have trashed the Xbox name . I hope Ubisoft sees how this affects ppl who already pay to play but your company makes things worse. Why don’t you find somthing else to do!”

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Posted 10 months ago

“I love playing siege, but the servers are so slow it’s stupid. Have to reload the game to just accept an invite and based off how much money they make off people playing you’d think that they could afford a better and faster connection. Roblox has quicker loading servers and less ping drops. Not to mention suspensions when you get kicked for doing anything. Again I love the game but when I get kicked and suspended because the servers mess up and kick me out that’s some stupid”

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Posted 10 months ago

Ubisoft is rated 1.1 based on 357 reviews