I recently have been unable to play both Rainbow six siege and STEEP because ubisoft says i dont own them even though i do and i have hundreds of hours on both games. So i write to ubisoft support and they end up needing 10 different screenshots of my log files in emails that took over 10 months for them to say my email is wrong which it is not as i have never changed my email. The issue after 17 months has still not been resolved as the ubisoft support team keep running in circles asking for my log files over and over as the person who helps you every day is different. the worst experience i've ever had with any customer support in any market. You might as well talk to a trash can sitting on a keyboard