Really sad update on my ticket to #ubisoft @UbisoftSupport 25th July - I purchased Ubisoft+ subscription 8th August - subscription stops working on my Xbox Ticket raised on 8th August 21532857 8th - 18th August - investigation in progress 18th August - I'm told issue is still under investigation and will be fixed soon. But they refused a refund despite issue being open for over 10 days. My subscription ends on 25th August. Really poor customer support and application. Difficult to get support for a service which is charged at £14.99 Date of experience: 18 August