Do not dare use Vayama Our trip to Mexico got cancelled by Aeromexico since September due to Covid-19. Since then we have been trying to obtain our refund with no luck. Our case was September 6th , 2021. We got a reply saying our refund would be processed within 4-6 weeks. It has been 3 months and there is not a sign of such refund. We have not been able to talk to a representative since September. As we contact them through the only possible way there is , email, we get the same answers. Do NOT EVER use this service. They are the most unprofessional company I have ever dealt with.