As others have experienced, Vayama is a terrible company. They are refusing to refund me $1400 for a cancelled flight. The airline has already verbally confirmed to me that I am entitled to it, but Vayama refuses to process the refund after having first told me they were applying for it. They will ignore you and lie to you when they can no longer ignore you. Just deal directly with the airline and not these scammers.
4 years ago
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