Covid 19 pandemic turn most of the air travel upside down. Tickets booked thru the airlines was either refunded the full value or offered a future travel voucher with 10% additional value. Where as for the fault of booking the tickets thru Vayama customers were subjected to a deduction of $100 per person as administrative fees citing the reason booking does not have a protection against cancellation for whatever reason be. Why. Customers did not cancelled the booking but the situation made them to do so when all international flights were abruptly cancelled. How greedy the Vayama could be? For a meagre $100 Vayama perhaps lost most of their customers and no wonder if they go belly up pretty soon. Even now there is no live person available for a talk and instruct to send a message to them.