I am so disappointed with Veja company and their customer service. Simple explanation is that they really, really don’t care about you. Two times they stopped my order. Orders are made within a year. First time without explanation, the second time I made mistake with address, I contacted them immediately and they never replied to my email. But they did on Instagram, saying that I will receive my shoes as they changed the address correctly. After one month waiting they informed me (via Instagram!) that they are canceling the order. And I still dont have any info when they will refund my money. So unprofessional, and continue behave unprofessionally. I will never try to order again anything from Veja.