If I could give 0 stars I would. AVOID THIS COMPANY AT ALL COSTS. They are actively stealing from me at this point. I bought shoes at their store in Paris, within 1 day of wear they were breaking. The store told me I "voided the warranty by wearing the shoe". I emailed their customer service when I got back to the states, they told me I had to send back the defective pair to receive a new pair but they would not refund me. I sent back my pair ASAP, they received my pair, they told me my new shoes were on the way. 2 weeks go by.. No shoes delivered. I follow up with the company TWICE asking for tracking information. They reply that my specific shoe is sold out WORLDWIDE but they'd replace it with a different pair. I do not want a different style shoe, I want my money back and they are refusing to do so. I paid for shoes I do not have. They have taken my money and I have *nothing* in return 30+ days later.