Bought an item and it was shipped via chronopost from Paris to Asia. This is express mail. The tracking 4 days later just kept it showing as Paris. I called chronopost (even though I don't speak French) and from what I understood, they have logistic problems sending to Asia. I have tried countless times to chat to V. C, their chat line doesn't work, just a robot. Nobody replies when you send them an inquiry through their website. They have no phone number to call and their Email contact doesn't work. Useless, will be claiming with PayPal for non delivery. No idea why they are using chronopost as opposed to DHL as per usual for shipment into Asia. Anyway lesson learnt and no need to buy anything from them if they stick to chronopost for shipment. Buyer beware.
4 years ago
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