Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.68

2.7 Rating 640 Reviews

42 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.7

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

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“It's more efficient now than before, and payments are also faster.”

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Posted 16 hours ago

“Always love going through the variety of products on this site. Great selection and opportunity to haggle. My recent purchase was so quick and the product was with me the next day. The quality of the product was exceptional, just as described online. I definitely would recommend.”

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Posted 17 hours ago

“Lovely buyer. Quick shipment and delivery. Highly recommend.”

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Posted 18 hours ago

“Have bought many items using Vestiaire …always 100% perfect transaction…. Many thanks 😊”

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Posted 18 hours ago

“Product arrived well packaged and as described. Would purchase from this site again.”

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Posted 1 week ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Very Good Handbag”

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Posted 1 week ago

Dear Teresa, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Charges are too high for a difficult market. All very suggesting price drops, but not your money to earn”

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Posted 1 week ago

Dear Simon, Thank you for your feedback. We acknowledge your inquiry regarding the selling fees. We would like to clarify that the selling fees applied to each item sold allow us to provide free shipping labels and insurance coverage for sellers in more than 40 countries. Your seller price is communicated at the time of deposit, as well as when a member makes a price offer. The rates for selling fees depend on the item's price. You can find our full chart in the Help Centre under Selling > Payment & Fees > General. Thank you for your understanding. Please don't hesitate to reach out if you need further assistance. Best regards, The Vestiaire Collective team

Posted 1 week ago

“I've actually been searching for this bag for years. It arrived in great condition with all the original hardware. I love it!”

Vestiaire Collective 5 star review on 24th June 2026

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Posted 1 week ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Great experience. No complaints of process and product from seller was great.”

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Posted 1 week ago

Dear Sarah, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“The service charge is too high, althought it's a convenient platform.”

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Posted 2 weeks ago

“I have bought several gorgeous items from Vestiaire Collective, all in pristine or even new condition. So happy with all of them. They are all designer pieces, at a greatly reduced price. I am thrilled and will continue purchasing from Vestiaire.”

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Posted 2 weeks ago

Dear Barbara, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 weeks ago

“the received item as described”

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Posted 2 weeks ago

Dear Vivian, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 weeks ago

“Shoes arrived very dirty dried in muck on the soles which was very disappointing!”

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Posted 2 weeks ago

“Excellent service. Timely delivery and good quality item bought”

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Posted 2 weeks ago

Dear Olivia, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 weeks ago

“Great item as described”

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Posted 2 weeks ago

Dear Maud, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 weeks ago

“Great communication and fast tracked delivery. Easy to use website!”

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Posted 2 weeks ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 2 weeks ago

“You have a terrible return policy and your standards for sellers posting their items needs to be vastly improved.”

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Posted 3 weeks ago

“The app was easy to navigate and the transaction was quick and smooth.”

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Posted 3 weeks ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 weeks ago

“Positive buying experience. I was kept informed of the status of my purchase throughout. I had paid the extra for authentication and that gave me piece of mind. Delivery was via DPD and again, communication was good and delivery was on time.”

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Posted 4 weeks ago

Dear Lena, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 weeks ago

“Excellent service! I love how VC shows the steps of your product before sending the product to you.”

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Posted 4 weeks ago

Dear Sakeena, We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 weeks ago

Vestiaire Collective is rated 2.7 based on 640 reviews