Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.85

2.9 Rating 697 Reviews

46 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.9

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

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“As a new customer, Vestiare shares that you get a discount for your first 3 orders. This is fake and not true, they do not send you any new code for the subsequent 2nd and 3rd purchases. False advertising.”

Helpful Report

Posted 3 days ago

Dear Member, Thank you for bringing this to our attention. We're sorry to hear about your concern regarding the discounts. Please note that our welcome discounts are issued in sequence. You receive the second code after placing an order with the first order code, and the third code after placing an order with the second one. Upon reviewing your recent order for the Fendi Peekaboo leather handbag (ref. 62394992), we confirm that you used a referral code instead of the first order code. As a result, the following discount codes were not issued to you. We kindly invite you to stay tuned, and you will be notified as soon as a new code becomes available. Thank you for your understanding and your patience. Should you need any further assistance, please let us know. Kind regards, The Vestiaire Collective team

Posted 19 hours ago

“Great experience and very happy!”

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Posted 3 days ago

Dear Roberts, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 days ago

“Absolute dogshit”

Helpful Report

Posted 6 days ago

Dear Patrick, Thank you for your feedback. We understand your concern regarding the closure of your account. To ensure the safety and security of our community, we are obliged to routinely check registered accounts. As a result of one of these routine checks, your account has been deactivated. This action is part of our commitment to maintaining a secure and trustworthy platform for all users. Despite the deactivation of your account, please know that any current orders or sales will not be affected. You will retain limited access to your account until those ongoing transactions are completed. Best regards, The Vestiaire Collective team

Posted 5 days ago

“The experience was great.”

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Posted 1 week ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Amazing. Bought a pair of trainers and a bag. Both were authenticated and both came back as real. Both in incredible condition and will definitely buy again from this website.”

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Posted 1 week ago

Dear Simine, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“No complaints. Quick process for buying an authentic item that I wanted.”

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Posted 1 week ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“I’m in love with my coach backpack!!🎒 🔥👏🏽”

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Posted 1 week ago

Dear Shannon, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Straightforward way to buy really high end designer gear at great prices. Feels much safer than other platforms. Communication is very straight forward.”

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Posted 1 week ago

Dear Jane, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“I had an excellent sales experience with Vestiaire Collective. I sold my first item within a week!”

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Posted 1 week ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Fantastic experience with a fabulous purchase”

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Posted 1 week ago

Dear Lana, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“My shoes were shipped very quickly and they were exactly as advertised. They fit beautifully and it was such a steal to get them at the price.”

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Posted 1 week ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Love my bag”

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Posted 1 week ago

Dear Ariane, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Absolutely obsessed !”

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Posted 1 week ago

Dear Daria, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 week ago

“Good experience. Once they sold, it was easy and fast.”

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Posted 3 weeks ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 weeks ago

“My experience using Vestiaire Collective has been wonderful. I always do my due diligence by researching everything: the seller, the item, the item's brand and pricing. If you do this, you will be successful. The Vestiaire Collective website is very intuitive and very user friendly. You can easily filter many categories at once. I would highly recommend it. I'm very happy with my purchases and I will be purchasing again in the future.”

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Posted 3 weeks ago

Dear Jamie, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 3 weeks ago

“Suggesting to lower price to sell good items ridiculously low”

Helpful Report

Posted 1 month ago

Dear Patricia, Thank you for taking the time to share your feedback with us. We understand your concern regarding the price suggestions, and we appreciate the opportunity to clarify this process. At Vestiaire Collective, pricing recommendations are generated using a combination of factors, such as recent buyer interest, historical sales data for similar items, and current market trends. These suggestions are intended to enhance the visibility of your listings and improve the likelihood of a successful sale within a reasonable timeframe. That said, these recommendations are entirely optional. You retain full control over your pricing decisions, and we fully respect your choice. Thank you for your understanding. Should you need any further assistance, please don't hesitate to let us know. Warm regards, The Vestiaire Collective Team

Posted 1 month ago

“My bag was just described. Quick responses and delivery time was quick.”

Helpful Report

Posted 1 month ago

Dear Member, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Very fast and easy. My new sunglasses are gorgeous and a great price too”

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Posted 1 month ago

Dear Roxanne, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“I love this selling platform. It’s so easy to use the app for everything. I would highly recommend using company for all your selling and buying needs.”

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Posted 1 month ago

Dear Susan, Thank you for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“The bag I purchased was sent to me through a vendor and not through Vestaire directly. It’s an old LV so I understand any cracks and marks but my bag had a brown glossy varnish on all leather parts. I believe it was to cover up the cracked vechetta. The quality shouldn’t have been excellent but “good/great” because that varnish ruined my bag.”

Helpful Report

Posted 1 month ago

Dear Amanda, Thank you for bringing this to our attention. We are sorry to hear that your order did not meet your expectations. As per our policy, customers have 72 hours from the time of delivery to notify us of any issues with their order, via chat or email, along with supporting evidence. If no issue is reported within this timeframe, the sale is considered completed and the seller is paid accordingly. Upon reviewing your order for Louis Vuitton Nile leather crossbody bag, we found that it was delivered on 12/08/2026 23:48:46. As this 72-hour window has now passed, we are unable to offer a return. However, if you do not wish to keep the item, you have the option to relist it under your account with an accurate description. You can find more information about the relisting process here: https://faq.vestiairecollective.com/hc/en-gb/articles/200428301-Buyer-Relisting-an-Item We sincerely appreciate your understanding and remain available for any further questions. Kind regards, The Vestiaire Collective Team

Posted 1 month ago

Vestiaire Collective is rated 2.9 based on 697 reviews