Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.79

2.8 Rating 671 Reviews

45 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.8

Based on 671 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOVE THE PURSE IS IN PRETTY GOOD CONDITION AND VESTIAIRE CUSTOMER SERVICE WAS EXCELLENT”

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Posted 4 months ago

Dear Maria, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“I had a great experience with Vestiaire and my seller. Response time was great and once my purchase was made Vestiaire kept me in the loop every step of the way. Having the inspection prior to shipping really gave me peace of mind that what I was buying was authentic. I will be looking to Vestiaire again for my next purchase!”

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Posted 4 months ago

Dear Jen, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Great site would definitely use again. My bag is beautiful, it came from Spain. It he description is exactly as they advertised they kept me informed every step of the way. Thank you I love it 🥰”

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Posted 4 months ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“It was fun to get a really nice jacket that I know sells for five times the price. My only complaint is it should've been ironed.”

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Posted 4 months ago

Dear Laurie, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“The item was as described and in beautiful condition. Appreciate the care the seller took. Also good to be updated on the progress”

Helpful Report

Posted 4 months ago

Dear Wing, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“I had a very good experience, everything went smooth and was very easy to sell my item”

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Posted 4 months ago

Dear Elena, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Very professional site ... Easy to navigate ...good communication ...!!”

Helpful Report

Posted 4 months ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Smooth and Easy Transaction. Highly Recommended”

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Posted 4 months ago

Dear James, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Before I bought my 'authentic' Louis Vuitton handbag which was authenticated BY Vestaire Collective, I asked specific questions, including the status of the used 'original/real LV bag. The description was it was in very good condition but arrived with a tear on the inside pocket. More importantly, it was obviously fake. The inside of the handbag was NOT leather but vinyl which is probably why the tear. I'm not even sure about the handles are real leather although they are of better quality than the inside of the handbag. It also didn't even come in its own Louis Vuitton cover bag but rather a much larger LV cover bag. This is why I DON'T buy designed handbags or jewellery online. It ALWAYS ends up being fake! I am not happy!!”

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Posted 4 months ago

“I sold something a couple years ago for £32 I keep £30, my most recent sale I sold it for £38 I got £30 from it.”

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Posted 4 months ago

“Everything went smoothly”

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Posted 4 months ago

Dear Beverlee , We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“I don’t like that buyers are not committed to buying, after the seller accepts their offer. Their payment should automatically go through after a seller accepts the offer. This way they will be more serious about their transaction, and don’t throw offers left and right and never pay. But, generally I am happy with this platform so far.”

Helpful Report

Posted 4 months ago

“It’s not the best selling site compared with the competitors. The fee taken by Vestiaire is quite high so I don’t use it often.”

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Posted 4 months ago

“The item I bought was Amazing! And the lady reduced it to more than half, I was really happy…… but then …….. the fees are Absolutely ridiculous, I think it cost me about £150 to get it from France! I have a rail pass so would have been cheaper to go on the Eurostar and get if myself. EBay or Vinted might seen less upmarket but you can still get some Amazing Designer clothing without the extortionate fees! Verstiaire collective please learn from them.”

Helpful Report

Posted 4 months ago

“Fantastic and simplistic way to acquire some superb high end clothing! App is easy to navigate too!”

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Posted 4 months ago

Dear Melvin, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Fast shipping and as described”

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Posted 4 months ago

Dear Tailer, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Was extremely positive experience,from ordering, tracking system, delivery and the product was perfect”

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Posted 4 months ago

Dear Zoran, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again soon! The Vestiaire Collective team

Posted 4 months ago

“Product arrived quickly and was as described, very happy with my purchase”

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Posted 4 months ago

Dear April, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Love the purse, it is beautiful. Just like the picture”

Helpful Report

Posted 5 months ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

“Good but the shipping could be quicker (not last minute before automatic cancellation).”

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Posted 5 months ago

Dear Katherina, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 4 months ago

Vestiaire Collective is rated 2.8 based on 671 reviews