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Vestiaire Collective Reviews

1.5 Rating 1,377 Reviews
12 %
of reviewers recommend Vestiaire Collective
1.5
Based on 1,377 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
Greater than 59%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Vestiaire Collective 1 star review on 1st March 2025
Lady Karen Daly
Vestiaire Collective 1 star review on 1st March 2025
Lady Karen Daly
Vestiaire Collective 1 star review on 20th February 2025
Anonymous
Vestiaire Collective 1 star review on 20th February 2025
Anonymous
Vestiaire Collective 1 star review on 20th February 2025
Anonymous
Vestiaire Collective 1 star review on 20th February 2025
Anonymous
Vestiaire Collective 1 star review on 20th February 2025
Anonymous
378
Anonymous
Anonymous  // 01/01/2019
Je recommande vivement Supreme Assets Recovery ! Fiable et dévoué ! Je ne peux pas assez remercier Supreme Assets Recovery de m’avoir aidé à récupérer l’argent que je pensais ne jamais revoir. Leur équipe a été professionnelle, efficace et compatissante tout au long du processus. Leur travail acharné a vraiment porté ses fruits et je suis très reconnaissant de leur soutien. Si vous cherchez à récupérer des fonds perdus, c’est l’équipe à laquelle vous pouvez faire confiance ! E-mail : supremeasset7 @ gmail .com 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 : + 44 73 -88 -69-79-58 Ils m’ont aidé à récupérer ce que je croyais perdu à jamais.
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Posted 4 months ago
I saw fake Pradas being advertised. How does authenticity check work with that? I hope that on the authenticity card you would mention that the item is "authentic" rather than "check by".
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Posted 1 year ago
We should be able to send our products straight to the customer and by our choice or service provider. I had to drive to one location to post an item. Inconvenient.
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Posted 1 year ago
Friendly helpful replies by VC staff. Good authentic designer items in excellent condition at good prices. However wish didn’t have to pay import tax fees or high fees for buyer and seller.
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Posted 1 year ago
Dear JTia, We thank you very much for taking the time to share your feedback with us. We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 1 year ago
I have some upset about the information show in the shipping label I think this is quite confidential
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Posted 2 years ago
Dear Gloria, We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team
Posted 2 years ago
Im not sure wheter I like VC or not. I have ordered 4 things from them, all were cancelled after a few days. That was very annoying and i think they should check better with the sellers wheter products are still for sale. One shoe i bought was listet 3 days prior to me buying it and still they cancelled it because it wasn't available. On the otherhand i bought a bag on 19/04 and they shipped the bag instantly and went through authenticity check in just 1 day and now its on its way to me.
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Posted 5 years ago
good second hand shopping site but the payments they make are delaying so much for foreign countries
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Posted 7 years ago
Vestiaire Collective is rated 1.5 based on 1,377 reviews