Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.79

2.8 Rating 671 Reviews

45 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.8

Based on 671 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

Vestiaire Collective 5 star review on 27th April 2026

Anonymous

Anonymous // 01/01/2019

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“As a first time customer it was so easy and hassle free and my item came quicker than expected.”

Helpful Report

Posted 5 months ago

Dear Tony, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 5 months ago

“Great app to buy and sell!! A serious and reliable platform 👏”

Helpful Report

Posted 5 months ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 5 months ago

“Really happy. The whole process was very clear and I was updated regularly post sale of my handbag x”

Helpful Report

Posted 5 months ago

Dear Nasira, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 5 months ago

“The website was easy to navigate, the checkout process was smooth, and my order arrived quickly. The product itself was exactly as described and of excellent quality.”

Helpful Report

Posted 5 months ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 5 months ago

“I love Vestiare and feel Reassured by being designer items on this platform.”

Helpful Report

Posted 6 months ago

Dear Jo, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“The Chanel bag I purchased was in wonderful condition. Love my purchase thank you very much.”

Helpful Report

Posted 6 months ago

Dear Marianne, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Great experience, good desciption, clear photographs and easy to agree a price for my item and getting authentication of the item for peace of mind was appreciated. Thank you for a smooth experience from start to finish.”

Helpful Report

Posted 6 months ago

Dear Michelle, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“I received my purchase and it was great”

Helpful Report

Posted 6 months ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“I bought dozens of products in the last 4 years and I never had an issue”

Helpful Report

Posted 6 months ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“It was exactly as described and arrived very quickly after purchase Transaction secure and easy”

Helpful Report

Posted 6 months ago

Dear Vlada, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“FABULOUS!! A fantastic way to enjoy luxury goods without the price tag. Excellent peace of mind to know that items can be authenticated.”

Helpful Report

Posted 6 months ago

Dear Annelise, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Purchase went smoothly, delivery took quite a while.”

Helpful Report

Posted 6 months ago

Dear Sandy, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“My first time using this platform and i made two sales within à month! User friendly !! would list again !!”

Helpful Report

Posted 6 months ago

Dear Marie, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Process was very seamless. Items shipped in a timely manner and was as described.”

Helpful Report

Posted 6 months ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Easy and fast”

Helpful Report

Posted 6 months ago

Dear Hien, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“The strap on the bag keeps unlucking itself. I'm pretty sure the seller was aware but didn't mention it the description. Disappointing.”

Helpful Report

Posted 6 months ago

Dear noor, Thank you for you feedback. We understand your concern regarding your Miu Miu Matelassé leather handbag, that did not meet your expectation. We would like to inform you that, according to our policy, you have 72 hours from the time of delivery to review your order and submit any claims if any. Our records indicate that the item was delivered to you on January 14, 2026, and unfortunately, the 72-hour period has already passed. Since this timeframe for filing a claim has expired, we kindly suggest that you relist the item in your account if you do not wish to keep them. In your future purchase, we kindly invite you to assess the item you receive and rise claim within the 72 hours if any. This will allow us to take an immediate action, from our side. We greatly appreciate your understanding. If you need further assistance, please feel free to chat with us through the App in Me > Help. Best regards, The Vestiaire Collective team

Posted 6 months ago

“Love this app!!! Always great quality”

Vestiaire Collective 5 star review on 4th February 2026

Helpful Report

Posted 6 months ago

Dear Emily, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Quick & efficient delivery. Product exactly as describe. Thank you.”

Helpful Report

Posted 6 months ago

Dear Marie, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“1 hat and 4 designer bags that I had patiently waited and found at great prices. I looking at 2 more...patiently as before and I am happy!!!”

Helpful Report

Posted 6 months ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

“Great notification, zero problems with shipping, and lovely site!”

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Posted 6 months ago

Dear Elizabeth, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 6 months ago

Vestiaire Collective is rated 2.8 based on 671 reviews