I have sold Dolce&Gabbana men’s coat, size 50. providing pictures of the label and tag. Providing measurements. My sale got cancelled. Quality control team has measured the coat in inches and stated that these measurements are in cm. While you can even see in the photo provided, that measurement is in inches, not cm. They said that the actual size of the coat is 44, while all labels are showing 50. And that shoulder length is 20cm, when it’s 20 inches. 20cm is child’s length, not men’s. My £500 sale got cancelled. Customer service did not apologise, ignored all the proof provided and did not escalate the case to management as requested. This case is outrageous. Don’t trust quality control there and don’t rely on customer service.