Vestiaire Collective Reviews

Name: Vestiaire Collective
Rating: 2.45

2.5 Rating 591 Reviews

36 %

of reviewers recommend Vestiaire Collective

Company Reviews

Metrics

2.5

Based on 591 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email

Vestiaire Collective 1 star review on 8th September 2025

Elif K

Vestiaire Collective 5 star review on 20th December 2024

Anonymous

Vestiaire Collective 1 star review on 17th September 2024

Anonymous

Vestiaire Collective 1 star review on 3rd September 2024

Luis Filipe Guimaraes

Vestiaire Collective 1 star review on 17th July 2024

Anonymous

Anonymous // 01/01/2019

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“Fab purchases beyond expectation”

Helpful Report

Posted 1 month ago

Dear Kerry, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Really easy purchase process. Bag was delivered quickly and well packaged. Whole thing very smooth.”

Helpful Report

Posted 1 month ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“As a first time customer it was so easy and hassle free and my item came quicker than expected.”

Helpful Report

Posted 1 month ago

Dear Tony, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Great app to buy and sell!! A serious and reliable platform 👏”

Helpful Report

Posted 1 month ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Really happy. The whole process was very clear and I was updated regularly post sale of my handbag x”

Helpful Report

Posted 1 month ago

Dear Nasira, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“The website was easy to navigate, the checkout process was smooth, and my order arrived quickly. The product itself was exactly as described and of excellent quality.”

Helpful Report

Posted 1 month ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“I love Vestiare and feel Reassured by being designer items on this platform.”

Helpful Report

Posted 1 month ago

Dear Jo, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“The Chanel bag I purchased was in wonderful condition. Love my purchase thank you very much.”

Helpful Report

Posted 1 month ago

Dear Marianne, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Great experience, good desciption, clear photographs and easy to agree a price for my item and getting authentication of the item for peace of mind was appreciated. Thank you for a smooth experience from start to finish.”

Helpful Report

Posted 1 month ago

Dear Michelle, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“I received my purchase and it was great”

Helpful Report

Posted 1 month ago

Dear member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“I bought dozens of products in the last 4 years and I never had an issue”

Helpful Report

Posted 1 month ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“It was exactly as described and arrived very quickly after purchase Transaction secure and easy”

Helpful Report

Posted 1 month ago

Dear Vlada, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“FABULOUS!! A fantastic way to enjoy luxury goods without the price tag. Excellent peace of mind to know that items can be authenticated.”

Helpful Report

Posted 1 month ago

Dear Annelise, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Purchase went smoothly, delivery took quite a while.”

Helpful Report

Posted 1 month ago

Dear Sandy, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“My first time using this platform and i made two sales within à month! User friendly !! would list again !!”

Helpful Report

Posted 1 month ago

Dear Marie, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Process was very seamless. Items shipped in a timely manner and was as described.”

Helpful Report

Posted 1 month ago

Dear Member, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Easy and fast”

Helpful Report

Posted 1 month ago

Dear Hien, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“The strap on the bag keeps unlucking itself. I'm pretty sure the seller was aware but didn't mention it the description. Disappointing.”

Helpful Report

Posted 1 month ago

Dear noor, Thank you for you feedback. We understand your concern regarding your Miu Miu Matelassé leather handbag, that did not meet your expectation. We would like to inform you that, according to our policy, you have 72 hours from the time of delivery to review your order and submit any claims if any. Our records indicate that the item was delivered to you on January 14, 2026, and unfortunately, the 72-hour period has already passed. Since this timeframe for filing a claim has expired, we kindly suggest that you relist the item in your account if you do not wish to keep them. In your future purchase, we kindly invite you to assess the item you receive and rise claim within the 72 hours if any. This will allow us to take an immediate action, from our side. We greatly appreciate your understanding. If you need further assistance, please feel free to chat with us through the App in Me > Help. Best regards, The Vestiaire Collective team

Posted 1 month ago

“Love this app!!! Always great quality”

Vestiaire Collective 5 star review on 4th February 2026

Helpful Report

Posted 1 month ago

Dear Emily, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

“Quick & efficient delivery. Product exactly as describe. Thank you.”

Helpful Report

Posted 1 month ago

Dear Marie, We thank you very much for taking the time to share your feedback with us 😊 We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

Posted 1 month ago

Vestiaire Collective is rated 2.5 based on 591 reviews