I purchased a leather jacket and when I received it, it was dark green not black as image portrayed and NOT described in the listing. When I complained Vestiaire agreed and advised me to ship it back to thrn8 and I'd receive a full refund in 48 hrs. I waited 6 working days and heard nothing. Contacted Vestiaire and was told the jacket matched the description and they relisted it on my account.
I checked the description on my account and it has been updated to DARK GREEN by Vestiaire but they are refusing to refund me as initially advised.
I have since received an offer of half what I purchased it for...still waiting for Vestiaire to respond to my dispute with them.
First time using this site and it will be my last. As soon as this is dealt with one way or another I am closing the account! Absolute scammers!
8 months ago
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