This company will scam you out of your money. I shipped an item following a sale, however this is on hold with courier due to missing paperwork that was supposed to be provided by Verstaire. I have been chasing their customer service team, messanger and even the CEO and not one person is bothering to resolve this. Instead i am now out of pocket of a high value item. They are happy to take your money, but when things go wrong - customer service are not quailified or interested in resolving. Poor company to work with - i would recommend you go through another site. PLEASE AVOID VERSTAIRE COLLECTIVE AS THEY WILL SCAM YOU.