I was looking for a specific bag and stumbled upon this website, as I have previously heard about this company I didn't research much before making a purchase. It took the seller nearly one week to send off the bag so while waiting I got really worried as there aren't any options for cancelling the order! And all the one-star reviews gave me anxiety. Maybe I was lucky, the bag was sent through DHL, nicely packed and authenticated, I am actually quite happy with the item. However looking at everyone's reviews and situations, I probably would think twice before selling some of my bags through this platform.