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Maria
AVOID!!!!! Worst customer service I have ever experienced! They just don’t listen and do not help at all. Sent an authentic item, they refused the item saying it was fake and cancelled the sale, i sent them the proof of purchase and the answer was why the incompetent people they have working there though my item isn’t authentic, even with the proof of purchase! Now they want me to pay 15£ to have my item back, otherwise “it will be destroyed in 12 months” (actual words from them) I cant just believe how an app like this is still running and legal. Go to depop ebay or vinted, even if they are not the best, still better that VC
2 years ago
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Vestiaire Collective has a 1.5 average rating from 1,397 reviews