I purchased a Polene bag on VC on 1/16. Shortly after I placed the order, I quickly found there are some details that doesn't match the real bag. I quickly contacted customer service and attached 1. photos from the seller and 2. photos from polene official website, and I marked the difference very clearly. It is so obvious that the 2 are different. The customer service aknowledged the issue and said they would be looking into it. But today, I saw the authendification has passed and the bag is ready to ship to me?? I paid $15 for authendification, and it is so clear it is FAKE! I paid my money for authentification and yet a such a low quality fake you said is real? Even after I gave you such clear evidence? Are you serious? I paid more than $400 for a fake! I want my money back!