This company is a joke and would be run better by an average zoo animal.
I ordered an item and was prompted to select shipping to a package pick-up point, not my personal address. The list of pick up shops was pre-populated and included a misspelled name of a (very big and well known) city. I chose it because it was the only option I had. Next thing I know package could not be delivered and was sent back. VC refused to reimburse me, also refused to correct the spelling mistake but instead proceeded to RESHIP the package THREE TIMES (while claiming to have sustainability as their core value LOL). The package keeps being returned and I cannot get them to fix the issue. They also refuse to give me my money back. SHAMELESS, INCAPABLE AND HUNGRY FOR MONEY is what they are. Stay away at all costs.
2 years ago
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