NOT FOR SELLERS! I sent a pair of shoes to the buyer and the buyer never received. The buyer and I both opened a case because the parcel seemed to not have even gotten to their state. I didn’t realize there was an issue until I found out I wasn’t paid for the shoes I sent out over a month ago. Trying to reach out to through the support chat seems to be unsuccessful. They basically give you a form to fill out stating I need things like the delivery address and such THAT A BUYER WOULD HAVE TO FILL OUT! Mind you, I AM THE SELLER! They would go around in circles and responses are hard to come by when you start asking more questions. So I still didn’t get an answer. All they told me was the buyer canceled the order. So I am out of a pair of designer shoes and no money for it…. Sounds like a great deal for buyers, but sellers get scammed out of their money.