This is honestly a horrendous joke, the buyer doesn't pick up their item at the pick up point, I can't reach the buyer, I left messages, no response, so I contact Vestiaire and ask them to contact the buyer as they have the contact information, I get a total bot reply from "Grace Anne D" who apparently didn't even read my request (possibly not capable of reading and only trained in auto reply) who replies with some totally meaningless BS, not even related to my request, I reply again, again a totally nutty auto reply. Can't they read? Do they have customer service? We know they don't care (look at the generic replies the spit out here), why do they charge a high commission? Btw the site is full of perverts who request that you send personal pictures to their Telegram accounts, which apparently is fine, if you tell them that you are not a wanking fodder for fetishists, you are rude and you get blocked from chat... Go figure. Customer service? Not happening