Very bad customer service and they have… Very bad customer service and they have serious problems addressing the interface and other issues on their app and site. They NEVER reply to mails and their chat takes at least 5 hours to reply. Unacceptable fees that are about 5-15% of the articles. They charge BOTH the sellers AND buyers! Not recommended Tip for consumers: really disappointing interface and service They charge BOTH the sellers AND buyers! Products used: refunds take a loooong time, items ship whenever the seller feels like it. Many sellers cancel on sales without notice. users are often blocked from chats without explanation. They charge BOTH the sellers AND buyers!