Unprofessional and dishonest! An Item I listed was sold, I sent it according to the instructions I got. The sale was canceled after I already sent the parcel, it was returned to me and marked "personal import" instead of a return so I was charged customs tax as if this was a purchase I made (luxury item so, the tax was not cheap!!). I spoke with customer service about finding a solution to this to no avail, no one would help, and no offer to fix the problem or refund the tax I have to pay due to a mistake they could have avoided. Terrible customer service, no availability. I don't recommend listing anything on their website or working with them as if there is any problem, you are on your own, stay away!!