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Helen
Sellers and Buyers - Please avoid this platform at all cost I purchased a Chanel handbag, order number 82338726, which costs approximately EUR 1000. I purchased it because it is a 2006 model which is no longer available in the market and it is a unique Valentine heart canvass print. Neither the seller nor VC disclose the fact that the authenticity card is missing, which renders the bag worthless. If I had known about it I would not have purchased the bag. Please refer to my earlier review on why it sucks to be a seller on VC. VC cut all hotlines and they never respond to e-mails/chats. I decided that upon completion of the 6 orders which I executed over the weekend (15-16 July) and upon receiving payment from VC or another quality control report which led to the cancellation of any order (whatever), I will send a notice to VC to terminate our contractual relationship. After which, it will return my Chanel handbag (Ref: 34129957) which it withholds at its warehouse despite my relentless effort to follow up everyday that I want the bag back since it issues a quality control report on 11 July (today is 19 July). For sellers, please be aware that once it issues a quality control report, it has the potential to destroy the value of your bag, such as my case and I have been fielding ridiculously low price suggestions from potential buyers ever since 11 July. I am exhausted and if VC can spare me from the ordeal from having to deal with them, whether as a seller or a buyer, for the rest of my life, I would in fact be very grateful.
1 year ago
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Vestiaire Collective has a 1.5 average rating from 1,380 reviews