Vestiaire fees are extremely high! If you're trying to reach international customers, good luck cause although they lowered commissions for sellers, they increased buyer fees. Also have no idea why their import duties and tax computations are so high?? I did research on import taxes and duties per country and Vestiaire's is higher, I asked about it through their CS and they just gave a standard reply and basically said I should lower MY prices! But how when for example I had a potential customer from Europe I think, she said that when she was about to checkout the total price was 40-50% higher my selling price due to the taxes??
EDIT: Just to give context based on VCs reply - I was selling an item for 240 USD, that customer from Europe said that with all the fees and taxes, her total became slightly over 410 USD - I googled and most tax rates in Europe are 12% (sometimes lower)... how did 240 become 410? :)) Of course she ended up not buying it, and I can't discount my item so much to make up for the high fees (it would be like selling my item for almost free)... I've gotten many messages like this...I guess VC is only good if you plan to sell locally (like US to US), if you want to reach an international customer base, look elsewhere
1 year ago
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